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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with translating pages where changes are not being updated after translation and it shows "Refreshing translation status"
Solution:
We recommend you to take a backup of your site and navigate to WPML >> Support >> Troubleshooting page and click the following buttons:
1.

Synchronize local job ids with ATE jobs

2.

Synchronize translators and translation managers with ATE

This should resolve the issue.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Noman 1 year, 3 months ago.

Assisted by: Noman.

Author Posts
November 21, 2023 at 12:49 pm

jurijsP

Hello!

I have an issue with translating pages or HTML blocks. When I translate to another language, it doesn't update. Could you please take a look at what might be causing this?

November 21, 2023 at 1:38 pm
November 21, 2023 at 1:39 pm #14887431

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I went to WPML >> Support >> Troubleshooting page and pressed the below buttons:

- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE

And the issue is gone. Could you please check and confirm?

Thank you

translation completed 1.png