Welcome to the WPML support forum. he XML file shared in the previous ticket should allow for the registration of this banner for translation. Could you please try re-entering the translation and check if the fields are available for translation?
I’m not familiar with this plugin, and I would appreciate it if you could share the credentials with me, as you did with Noman. The previous ticket is closed, and access to the private field has been deleted.
I will activate it for this ticket.
IMPORTANT: Before we proceed, please ensure you back up your site and database.
Thank you for providing access. You were on the right track, and everything was already translated in "WPML > String Translation."
However, there was a small oversight — you missed translating the category ID. This is why the banner wasn’t applied to the Polish category, as the Polish category ID differs from the English one.
I’ve created a short video to demonstrate this: hidden link
Thank You very much for detailed solution with a video..
wojciechZ-6 confirmed that the issue was resolved on 2024-09-28 06:15:08.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.