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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 3 replies, has 0 voices.

Last updated by Kor 3 days, 10 hours ago.

Assisted by: Kor.

Author Posts
November 24, 2024 at 11:47 am #16436982

umutE-4

Background of the issue:
I am trying to translate my home page and some contents into chosen languages using WPML. However, some contents do not appear in the editor when I try to translate-edit them manually.

Symptoms:
Some contents, especially on the home page, were not translated into the chosen languages and do not appear in the editor.

Questions:
Why are some contents not appearing in the WPML editor for translation?
How can I ensure all contents on my home page are translated?

November 26, 2024 at 3:15 am #16442386

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

December 2, 2024 at 12:19 pm #16465873

umutE-4

I have backed-up and I dont know how can I provide you Wp-admin and FTP. Could you please help me?

December 2, 2024 at 12:38 pm #16466039

umutE-4

help me

December 2, 2024 at 1:31 pm #16466291

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Please share your credentials using the private reply option. Remember to backup the entire site.

December 9, 2024 at 7:01 am #16491093

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've checked and it looks like the strings from the "Before and After Slider" plugin is not translatable.

You can follow the workaround from this ticket. https://wpml.org/forums/topic/i-cant-find-a-string-to-translate/#post-13719119 . Let me know how it goes.

December 9, 2024 at 7:34 am #16491211

umutE-4

I could nto handle the problem Unfortunately. Could you please apply the settings ?

December 9, 2024 at 8:50 am #16491411

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. You can refer to this screen recording for your reference hidden link .

Basically, this is what you do.

1. Open the slide of the primary language.

2. Use the language switcher to switch to another language and delete it.

3. Go to the trash bin and permanently delete it.

4. Go back to the slider's primary language and duplicate the slider to your secondary language.

December 13, 2024 at 2:54 pm #16511802

umutE-4

Thank you for your assistance. I handle the BEAF part yet there are some content that still need custom translatation for instance the button right in the upper information visual. Additionally having problem with brand name as well. When apply in Russian section it change in Turkish as Russian. Please help.

identity.png
üstbgilgörseli.png
December 13, 2024 at 3:19 pm #16511895

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. You can translate the Dental Treatment here hidden link .

Then, you can translate the "Get free online consultation and quotation in 15 minutes!" button here hidden link

December 24, 2024 at 9:12 am #16543101
umutE-4

Hello Kor again,

You have been so helpful so far. Thanks for your asisstance. There is one another topic, I want to ask you. When I add new blog article in Russian language I face a such an error as shown in the attachment whereas the article is normal at the all languages.
Could you please help me?

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/error-when-adding-a-new-blog-article-in-russian-language/

EKRAN.png
December 24, 2024 at 11:13 am #16543408

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. It looks like you're referring to another issue, I've split the ticket here https://wpml.org/forums/topic/error-when-adding-a-new-blog-article-in-russian-language/ so that we could follow up.

As for this ticket, kindly mark it as resolved.