Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing 404 error pages for the Arabic versions of the 'Terms of service' and 'Return Policy' pages after translation.
Solution:
We have identified that the pages in question are still drafts and not published. To resolve this issue, we recommend the following steps:
1- Navigate to Pages -> All Pages in the WordPress dashboard.
2- Switch the language to Arabic from the top admin bar.
3- Locate and edit the 'شروط الخدمة' and 'سياسة الاسترجاع' pages.
4- Publish the pages to make them live.

If this solution does not seem relevant to your issue, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 1 year, 4 months ago.

Assisted by: Osama Mersal.

Author Posts
December 13, 2023 at 10:01 am #15052407

muhamedF

Dear Support,

I hope this message finds you well .. I have managed to translate most of my website with the exception of some items that I was hoping you could help me translate .. The items are:

3. Quick Link Section in the footer:
- Terms of service and Return Policy pages are translated, however, their Arabic pages are
going to a 404 error page

Best Regards,
Muhamed

My website is hidden link and I am using the Xstore Theme ...

December 13, 2023 at 10:49 am #15053357

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

The following pages are drafts, not published.
* شروط الخدمة
* سياسة الاسترجاع

Please check the following steps:
1- Go to Pages-> All Pages
2- Switch the language from the top admin bar
3- Edit the mentioned pages
4- Publish them

Best regards,
Osama