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[Closed] Split: some WooCommerce emails are being sent in mixed languages

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This topic is split from https://wpml.org/forums/topic/emails-sent-in-mixed-languages-woocommerce-yith-subscription-wpml/

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Supporter timezone: Asia/Jerusalem (GMT+03:00)

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Last updated by Itamar 2 weeks, 3 days ago.

Assisted by: Itamar.

Author Posts
July 16, 2025 at 5:28 pm #17243277

Louis-Philippe

Hi Itamar,

Thanks for your detailed response and for setting up the sandbox site — I really appreciate it.

I've already installed the latest version of the YITH WooCommerce Subscription plugin on your test site, as requested.

That said, I already have a staging environment where the issue is present and clearly reproducible. Wouldn’t it be more efficient to use that existing setup instead of trying to replicate the same issue from scratch on a clean site?

Also, I’m experiencing a related issue that’s not limited to the YITH Subscription plugin: some WooCommerce emails are being sent in mixed languages (e.g., subject in English, body in French, or vice versa).
July 16, 2025 at 5:36 pm #17243335

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

Please ensure you are working according to our WooCommerce emails translation guide:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/how-to-translate-woocommerce-emails/.

Additionally, please review the known issue we have with WooCommerce order emails and determine if the suggested workaround also helps in your case.

https://wpml.org/errata/wc-order-update-emails-may-contain-mixed-language-texts/

Regards,
Itamar.

The topic ‘[Closed] Split: some WooCommerce emails are being sent in mixed languages’ is closed to new replies.