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Tagged: Exception
This topic contains 3 replies, has 2 voices.
Last updated by Bruno Kos 1 year, 10 months ago.
Assisted by: Bruno Kos.
Author | Posts |
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March 30, 2023 at 7:49 pm #13370143 | |
chantalM-5 |
2. Since a couple weeks I have an issue that whenever I update a WooCommerce product in terms of price or inventory, WPML sets the translation status to "Need to translate". That's weird, because I can't translate a change in price or an inventory update. How can I turn this off? The site is hidden link |
March 31, 2023 at 6:55 am #13372467 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, Thank you for contacting WPML support! I tried reproducing this on my localhost but it doesn't happen. Can you tell me if it gets "needs update" status after you change the price or stock for the second time? Because it is possible that some information needs to be synchronized perhaps because new plugin was added in the meantime which adds some new information to products, making WPML wrongly thinking that some new data needs to be translated. If it happens every time, can you please check if this issue appears when: - only WPML plugins are activated (with only WooCommerce plugin), as it will tell us if there is an interaction issue with other plugin Regards, |
April 5, 2023 at 11:05 am #13409463 | |
chantalM-5 |
Hello Bruno, Yesterday it happened again with the product "eye candy o-rings". Only the product was updated and no other changes were made on the website. We can't really test if this issue occurs without any other themes or plugins active as it happens randomly. |
April 5, 2023 at 11:55 am #13409997 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, I'm afraid there isn't much we can do when something happens as randomly. Perhaps only having a database copy before you change something (like before you update any product) and after so we could try comparing why it changed status and see if we can get some information based on that, not sure if I can recommend something else. Regards, |