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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate articles and pages on a website using WPML, but the Advanced Translation Editor does not show the automatic translation options.
Solution:
If you're experiencing this issue, we recommend checking if you previously used the Classic Translation Editor and have it set for ongoing jobs. Navigate to WPML → Settings, scroll down to the Translation Editor section, and select the Advanced Translation Editor for both new and existing translation jobs. After making this change, return to your page, make a minor edit in the default language, save it, and send it for translation again. This should allow the Advanced Translation Editor to display the automatic translation options.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

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Last updated by Dražen 2 weeks, 2 days ago.

Assisted by: Dražen.

Author Posts
January 15, 2025 at 10:52 am #16596707

samuelB-49

Background of the issue:
I'm trying to translate some articles and pages of a website using WPML. I installed WPML on an existing French website, chose 'translate only the selection', added NL as a second language, and ensured I have enough credits. I'm logged in as an administrator and have tried flushing the cache and using another browser.

Here is a screencast : hidden link

Symptoms:
The Advanced Translation Editor doesn't show the automatic translation options when I want to translate an article.

Questions:
Why doesn't the Advanced Translation Editor show the automatic translation options?
Is there a setting I need to adjust to enable automatic translation in the editor?

January 15, 2025 at 12:05 pm #16596966

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

thanks for contacting us.

It could be since you used Classic translation editor, and have set to still use it for job started like that. Simply go to WPML → Settings, scroll down to the Translation Editor section, and choose the Advanced Translation Editor for both sections.

Go back to your page, make a small change in the default language and save. Send for translation again and it should open Advacned translation editor.

Regards,
Drazen

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