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[Closed] The translations of my webpages aren't showing

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 1 reply, has 0 voices.

Last updated by Shekhar Bhandari 2 weeks, 4 days ago.

Assisted by: Shekhar Bhandari.

Author Posts
January 2, 2025 at 10:53 am #16558344

milanS-21

Background of the issue:
I am adding the English translations to my original Dutch pages on my website hidden link. The content was showing previously, but after some automated translations were added, it isn't working anymore.

Symptoms:
Almost all of the pages are showing a blank page with only a small kind of footer. The only page that is showing the translation is the /shop page.

Questions:
Why are my translated pages showing blank with only a footer?
Why is the /shop page the only one displaying translations correctly?
January 2, 2025 at 10:57 am #16558363

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you on this issue.

It looks like you are using elementor, can you make sure the page template is translated properly?

If it's translated but still not showing, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

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