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[Closed] Too many redirect in AffiliateWP

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 4 months, 2 weeks ago.

Assisted by: Mateus Getulio.

Author Posts
July 11, 2024 at 4:45 pm

hasanK-7

Background of the issue:
I just cleared the cache, logged in as admin, and visited the following links: hidden link, hidden link, and hidden link. The link hidden link has no issue. Please note down any development, debug, and progress to fix the live site as it is changing every hour. The staging site can't be published.

Symptoms:
ERR_TOO_MANY_REDIRECTS

Questions:
Why am I getting ERR_TOO_MANY_REDIRECTS when visiting the specified links?
How can I resolve the redirect issue on the live site?
July 11, 2024 at 5:36 pm
July 11, 2024 at 8:55 pm #15937731

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Thank you for sharing that information.

I investigated it but so far I couldn't find a fix.

I'd like to ask permission to make a copy/staging version of your site where I can debug this closely without affecting the live site. For example, I might need to disable plugins and themes as part of the debugging, I can't do it in the live site.

I'll make sure to delete this copy as soon as we get this issue fixed.

I'm afraid of debugging directly on the live site and cause issues to your visitors. Also, it is important to test a different setup as part of the troubleshooting.

Alternatively, if you prefer, I can generate a sandbox site with a fresh install of WordPress and WPML where you can set up the affiliates plugin for us to test it in a different environment.

Thank you, please let us know.
Mateus

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