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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is transferring a website with multiple product pages and other content, all translated into Arabic, to a new domain with a different design. The client needs to export content from the old website and import it to the new website.
Solution:
1. If transferring from a development site to a live site, follow the documentation on using the Advanced Translation Editor in such scenarios: Using Advanced Translation Editor when you move or use a copy of your site.
2. For changing the live domain, use the Duplicator plugin to migrate the site and handle the URL-replacing process. Documentation for Duplicator can be found at Duplicator Documentation and a tutorial at YouTube Tutorial. After migration, unregister WPML from the old domain and register it for the new domain.
3. To export and import multilingual content, follow the steps in the guide: WPML Export and Import.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 6 replies, has 1 voice.

Last updated by Carlos Rojas 1 week, 2 days ago.

Assisted by: Carlos Rojas.

Author Posts
August 28, 2025 at 1:23 pm #17355363

innovexA

Background of the issue:
I am working on transferring a website with multiple product pages and other content, all translated into Arabic, to a new domain. The design is changing, but the WPML plugin and translated content will remain the same.

Symptoms:
No specific issue or error message mentioned.

Questions:
How can I transfer all the website translations to the new domain?

August 28, 2025 at 1:39 pm #17355526

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. If you are transferring to a development site to live site, then you can follow the documentation here: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/

If you are changing the live domain, we recommended using the Duplicator plugin to migrate the site and handle the URL-replacing process. Documentation for Duplicator can be found at hidden link and a tutorial at hidden link.

After migration, you should unregister WPML from the old domain and register it for the new domain. This involves logging into the WPML account, removing the old site, adding the new site, and using the new key provided in Plugins > Add new > Commercial. If the option to update the site key is not available, click "Unregister WPML from this site" and then re-register with the new key.

Please let us know if you need any further assistance and we will be happy to help.

August 29, 2025 at 5:34 am #17356661

innovexA

Thanks but this is not my problem you don't get my point. I create a entirely new website on different website different theme and design just products and page content will remains same which I need to export from old website to new website.

September 1, 2025 at 5:13 am #17361140

innovexA

why no one replies it has been almost three days

September 1, 2025 at 9:14 am #17361866

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
My name is Carlos, and I will continue working on this ticket

Thank you for the clarification in your message. To export the multilingual content from one site and import it to another site, you must follow the steps described in this guide: https://wpml.org/documentation/related-projects/wpml-export-and-import/

Regards,
Carlos

September 1, 2025 at 10:14 am #17362015

innovexA

Hey I checked this but I can't export Arabic once can you do it for myself If I give you all access? If you can do only products it will be helpful

September 2, 2025 at 8:31 am #17364839

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

Unfortunately, we can't do it for you because it falls outside of the scope of our support service. I recommend following the steps of the guide, one step at a time, and I'm sure you will be able to export/import the content.