Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to manually translate all pages and after adding them to the translation queue, the queue appears to be empty.
Solution:
We recommend navigating to the WPML → Translation Management page and selecting the Translators tab. Here, you can add yourself as a translator or edit the language pairs of an existing translator by clicking the pencil icon. For detailed guidance, please visit how to set up local translators and language pairs.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 9 replies, has 2 voices.

Last updated by Andrey 1 year, 1 month ago.

Assisted by: Andrey.

Author Posts
May 15, 2024 at 10:07 pm #15632442

wouterB-10

I am trying to: manually translate all pages

When I try to translate, I add all pages to the translation queue, but when I got to the queue, it is entirely empty.

Schermafbeelding 2024-05-16 000632.png
Schermafbeelding 2024-05-16 000655.png
May 16, 2024 at 8:35 am #15633775

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

To manage translations, navigate to the WPML → Translation Management page and select the Translators tab. From there, you can add yourself as a translator or edit the language pairs of an existing translator by clicking the pencil icon.

https://wpml.org/documentation/translating-your-contents/how-to-set-up-local-translators-and-language-pairs/#adding-local-translators-through-translation-management

May 16, 2024 at 10:21 am #15634378

wouterB-10

Hello, I know this. I am already selected for translations, see the new attachment.

Schermafbeelding 2024-05-16 122113.png
May 16, 2024 at 12:06 pm #15634888

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Does the same thing happen with a new page? Also, please try to cancel assigned page from WPML → Translation Management → Jobs and assign it again. Just in case, I also suggest testing with another user.

May 16, 2024 at 12:34 pm #15634994

wouterB-10

Yes, the same thing happens with a new page. I cannot find the "Jobs" option on the translation management page.

When trying with a different user, I selected all pages for manual Hungarian translation, but I can see just one page and some weird pages?

Schermafbeelding 2024-05-16 142614.png
Schermafbeelding 2024-05-16 142902.png
Schermafbeelding 2024-05-16 143252.png
May 16, 2024 at 12:39 pm #15635134

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

It's strange. If the pages are automatically translated, then there is no job.

I need to request temporary access (wp-admin and FTP) to your site – preferably to a test site where the problem has been replicated if possible – in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

May 16, 2024 at 1:33 pm #15635425

wouterB-10

Hey, I added the translations to the queue of the same different account, and now it seems to be working. However, I have a privacy policy & ToS page that got translated automatically. How to I choose these pages to only be the original language? So if they get opened in the Hungarian site they still display the original English version?

May 16, 2024 at 2:42 pm #15635876

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I am glad to hear that it works now.

However, I have a privacy policy & ToS page that got translated automatically. How to I choose these pages to only be the original language? So if they get opened in the Hungarian site they still display the original English version?

Please elaborate a little more so I can better understand. Maybe some screenshots will be helpful.

May 16, 2024 at 2:43 pm #15635882
wouterB-10

I want my Privacy Policy & ToS to be in the original language, not translated like you see in the attached screenshot.

New threads created by Andrey and linked to this one are listed below:

https://wpml.org/forums/topic/split-i-want-my-privacy-policy-tos-to-be-in-the-original-language/

Schermafbeelding 2024-05-16 164317.png
May 17, 2024 at 7:57 am #15637833

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your explanation.

I opened a new ticket for your new question. This will also help other users with similar problems find solutions when searching the forum. I will reply here: https://wpml.org/forums/topic/split-i-want-my-privacy-policy-tos-to-be-in-the-original-language/