Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 7 replies, has 2 voices.

Last updated by Kor 1 year, 8 months ago.

Assisted by: Kor.

Author Posts
May 22, 2023 at 12:42 pm #13689959

viliamM

Hi,
I experience the following issue:

1) I use the hyperlink to link the other pages
2) I use the automated translation

When I use the hyperlink in the sentence - in the original language - all is fine, but in the translated page - I can see, that the word or characters where I use the hyperlink, are put on the next line - it seems like line break is there applied.

I can show you an example from the live environment:

This is original text:
hidden link

This is translated text
hidden link

I need to manually edit the translated text - usually delete the automatically translated part and do it manually via the editor - then it will display correctly.

It happens to me only with automated translated texts with hyperlinks.

translated text.jpg
original text.jpg
May 23, 2023 at 7:14 am #13694975

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

I've checked and it looks like the issue is caused by some padding on the menu items. Due to the insufficient space, it pushes the menu item down hence breaking it.

Please try inserting the custom CSS code below into WP > Appearance > Customize > Additional CSS and see if it fixes it.

.et_pb_menu .et-menu>li {
    padding-right: 0px;
}

Thanks!

Kor

May 24, 2023 at 2:48 pm #13708991

viliamM

Hi,

this is not the problem of the menu. Menu looks good. There is a problem in the paragraph in the body. Please, check again the screenshots provided

May 24, 2023 at 3:35 pm #13709497

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed

IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/plugin for these backup needs.

Your following answer will be private, which means only you and I have access to it.

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical.

Also, I checked your debug information, I noticed that your MySQL version is below the plugin minimum requirements as described at: https://wpml.org/home/minimum-requirements/ . Kindly contact your hosting provider and ask them to update the MySQL version to 5.6+ for you.

Thanks!

Kor

May 25, 2023 at 4:38 pm #13718105

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

I've checked and it looks like there is a white space after the "ahref" link tag as shown in the attached screenshot. I've removed it and the issue is fixed. hidden link

Please check now.

Thanks!

Kor

Screenshot_92.png
May 25, 2023 at 8:45 pm #13719225

viliamM

yes, now it seems to be fixed. As I mentioned, this issue happens when I do automatic translation - so I think, that there you have some issue in the code that in a such case will add this free space there. Can you, please, inform your developers of this issue? I think it is easily reproducible.

May 26, 2023 at 5:50 pm #13724849

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

I can't seem to replicate this issue on our end here.

Could you clone the site so that I could replicate the issue and show it to our 2nd Tier Support?

Your following answer will be private, which means only you and I have access to it.

Thanks!

Kor

May 30, 2023 at 8:49 pm #13742521

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply.

I cannot find any other pages with the issue that you encountered in your staging site. hidden link . Could you maybe list the steps to replicate it so that I could show this to our 2nd Tier Support?

Thanks!

Kor

The topic ‘[Closed] Translation of the links will add break’ is closed to new replies.