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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 3 replies, has 0 voices.

Last updated by Christopher Amirian 3 days, 15 hours ago.

Assisted by: Christopher Amirian.

Author Posts
July 2, 2025 at 2:43 pm #17193645

stianV-5

Background of the issue:
I am developing a site with Norsk Bokmål (Norwegian) as the default language and need to use automatic translation for Swedish, Danish, and Finnish.

Symptoms:
The slider for automatic translation is deactivated with the error message: 'Your default language, Norsk, must be mapped to a supported language in order to use automatic translation.'

Questions:
How can I map Norsk Bokmål to a supported language for automatic translation?
Why is there no option to map languages in the languages menu?

July 2, 2025 at 3:08 pm #17193903

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Welcome to WPML support. Upon checking the website in WPML > Support > Advancde Translation Editor > Error Log we found out that there is an Authentication error.

Please do as follows:

- Make sure that you are logged in wpml.org.
- Go to "WordPress Dashboard > Plugins > Add New > Commercial (Tab)".
- Click the unregister linkg to unregister WPML
- Click the "Register WPML" at the right section of the screen.
- Click the "Get a key for this site" link annotated in the screenshot below.
- A new page will open up and the auto-generated key will show in pop-up.
- Copy the key and paste it into the "Site Key" input box annotated in the screenshot below.
- Click the "OK" button.

Screenshot:

hidden link

For more information:

https://wpml.org/faq/install-wpml/#register

July 6, 2025 at 8:32 am #17204716

stianV-5

Hi,

I did this, but the same key showed up and there is no change in the Edit Languages tab allowing me to map a language... so no improvement unfortunately

July 7, 2025 at 2:40 pm #17209435

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Thank you. The temproary login that you gave me is not working anymore, WOuld you please select the private message checkbox and add a permanent login so we can follow up?

Thank you.