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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 3 replies, has 0 voices.

Last updated by Andreas W. 18 hours, 41 minutes ago.

Assisted by: Andreas W..

Author Posts
January 10, 2025 at 7:54 pm #16583219

canA-12

Hintergrund des Themas:
I am trying to ensure that my website, hidden link, maintains the selected language when navigating between pages. I have been using WPML and have consulted support pages and resolved threads for solutions.

Die Symptome:
When I click on some pages on my site, it reverts the language back to English, which is the original language.

Fragen:
How can I fix this?

January 10, 2025 at 10:02 pm #16583353

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Usually, WPML will only redirect to the site's default language if a translation for the content that you are trying to redirect you does not exist or has not yet been published.

Please verify and if this is not the cause of the issue, please send us a link to a page on which we can see the issue.

Best regards
Andreas

January 13, 2025 at 8:51 am #16586940

canA-12

I've checked and everything seems to be in order. All pages are translated and I've made sure where I'm going to is already translated.

hidden link You can start from this link and try to go into "Pedodonti" page on the second area from top. There you'll see what I'm having as a problem.

January 14, 2025 at 4:33 pm #16594082

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hi,

I would like to offer to take a closer look and request temporary access (wp-admin and FTP) to the site to investigate the issue further.

The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.

IMPORTANT
Please be sure to back up the site and database before granting us access.

If you can't see the "wp-admin / FTP" fields, your post and site login details will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields.

The private reply form looks like this:
hidden link

The next time you reply, click on "I still need assistance".

Video:
hidden link

Please note that we are obliged to request this information individually on each ticket. We are not allowed to access any credentials that were not specifically submitted on this ticket in the private response form.

Best regards
Andreas