I am trying to:
switch currency and have the correct currency label displayed
Link to a page where the issue can be seen:
staging
I expected to see:
switched currency and have the correct currency label displayed
Instead, I got:
switch currency does not change currency label
as you see in the images, I on purpose changed the € amount to 15 and left the CHF amount at 14 in order to verify that the currency switcher works, The amount reflects the correct version, but as you see, "CHF" stays visible and the currency label has a bug, not displaying the "€" label when switched
I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **
I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
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The information you enter is private which means only you and I have access to it.
NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.
I was able to test this and can confirm the issue remains even with WPML deactivated.
Go to plugins->deactivate WPML and test again,.
In WooCommerce's settings, the Swiss Frank is the default currency, and when WPML is deactivated it remains showing the Euro sign. The same happens even if you change the currency to something else.
Please review if you have some custom code that could affect this or another third-party plugin.
The topic ‘[Closed] wocommerce mult-currency – currency label not changing, though amount changes’ is closed to new replies.