a title on one page in Elementor is not translated

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing an issue where a title on one of your pages in Elementor is not translated, despite being translated in the string search, we can help.
Solution:
We recommend you follow these steps:
1. Navigate to WPML >> Settings > Custom XML Configuration section.
2. Remove the following XML code:

<widget name="heading">
      <conditions>
        <condition key="widgetType">text-editor</condition>
      </conditions>
      <fields>
        <field type="heading" editor_type="LINE">title</field>
        <field type="Heading: Link URL" editor_type="LINK">link>url</field>
      </fields>
    </widget>

3. Make a small change in the default language heading element and save the page.
4. Open the translated page, and the heading element should now be available for translation.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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Tagged: Exception

This topic contains 6 replies, has 2 voices.

Last updated by Noman 7 months, 3 weeks ago.

Assisted by: Noman.

Author	Posts
August 22, 2024 at 11:58 am #16094741
lodeD	Background of the issue: All pages of my website are translated from Dutch to English, but 1 title remains in Dutch on the English page. The site I need help with is hidden link. the page is hidden link Symptoms: A title on one page in Elementor is not translated. Questions: Why is one title not translated on the English page despite being translated in the string search?
August 22, 2024 at 2:33 pm #16095432
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. As you have added the “Overzicht stralingsbronnen” title text using Elementor page builder so you need to translate that page/template using WPML Translation Editor or default WordPress Editor and not from WPML >> String Translation page. So, please try to follow the below procedure: 1. Please open the default language page in Edit mode in which you have added the title. 2. Make a small change, for example, add a space or + sign in your page/post title. 3. Update the page by pressing the “Update” button. 4. Now, please remove that small change that did in step #2. 5. Update the page again. 6. Now, please try to open the translated page in WPML Translation Editor and see if the title is available for translation. Here is a doc for more details: https://wpml.org/documentation/plugins-compatibility/elementor/#translating-elementor-posts-pages-built-with-widgets Please let me know if this resolves the issue or if you need further assistance with this issue. Thank you
August 22, 2024 at 5:14 pm #16096145
lodeD	Hello Noman, This is not working for this title... Kind regards, Lode
August 23, 2024 at 3:32 pm #16099061
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thanks for following those steps. To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue. I’ve enabled a private input box for your next reply. === Please backup your database and website === ✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is really important. Thank you
August 28, 2024 at 12:12 pm #16114824
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thanks for providing the login details. I’ve made a small change in the default language heading and tried to translate the secondary language page again but the heading element was not showing in the WPML Translation Editor for translation. So, I followed the below steps: 1. Removed the below XML code in WPML >> Settings > Custom XML Configuration section: <widget name="heading"> <conditions> <condition key="widgetType">text-editor</condition> </conditions> <fields> <field type="heading" editor_type="LINE">title</field> <field type="Heading: Link URL" editor_type="LINK">link>url</field> </fields> </widget> 2. Made a small change in the default language heading element and saved the page. 3. Opened the translated page and the heading element was available for translation as you can see in the attached screenshot. 4. Added the translation and it shows correctly at frontend. Could you please check and confirm? Thank you for your cooperation
September 3, 2024 at 2:32 pm #16136259
lodeD	Thank you Noman, I have some problems on the German translations, that I had on the English translations too and that your colleagues have solved. It is on the 9 product pages eg. hidden link Where: 1) the first Text is in English 2) The title of the second part is in Dutch (stralingsbronnen) 3) At the end "Maak je bescherming compleet" is in Dutch and is not showing our other products Could you have a look please? Kind regards, Lode New threads created by Noman and linked to this one are listed below: https://wpml.org/forums/topic/i-have-some-problems-on-the-german-translations/
September 3, 2024 at 4:23 pm #16136897
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	For the translation problem in products, it’s a different issue and will be handled separately as per our support policy. I've created a new ticket for this at: https://wpml.org/forums/topic/i-have-some-problems-on-the-german-translations/ If the Elementor title translation is solved please mark this ticket as resolved. Thank you for your cooperation and patience