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This topic contains 3 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 7 months ago.

Assisted by: Prosenjit Barman.

Author Posts
June 15, 2023 at 8:21 am #13830281

gabrielleH-2

I have a Woocommerce site which use WPML but I have added an attributes to various products to the english versio but its not copied over to the other languages

June 15, 2023 at 8:55 am #13830523

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,

As the Attribute Synchronization was taking time, I converted the chat to the ticket. Please let me know the update in response to this ticket. I will be happy to assist you if you need further assistance in this matter.

Best Regards,
Prosenjit

June 15, 2023 at 9:11 am #13830575

gabrielleH-2

Hi after syncing the attribute has copied across but not the terms the attribute is empty on the other languages

June 16, 2023 at 3:35 am #13836055

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for the update.

In order to display the Attribute terms on the products in other languages, the first thing you've to make sure that the Terms are translated properly. You can do that by going to WooCommerce > WooCommerce Multilingual > Attributes > Select the Attribute.

If the terms are translated properly and still they are not showing in translated products, then please follow the steps below and let me know the result.

- Please go to "WPML > Support" and click on the "Troubleshooting" page.
- From the Troubleshooting page, click on the following buttons.
-- Under the "Cleanup" section, you'll see a dropdown. Select "Products" from there and click on "Synchronize posts taxonomies"
-- Clear the cache in WPML
-- Remove ghost entries from the translation tables
-- Fix element_type collation
-- Assign translation status to duplicated content
-- Set language information
-- Fix Terms count
-- Fix post assignment for translations

Once you've completed that, kindly make a small edit in the default product and save the changes. Afterward, update the product Translations as well.

I hope t will help. But, feel free to let me know if you still need further assistance in this matter. I will be happy to help you.

Best Regards,
Prosenjit