This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to auto-translate products using WPML and encountering an error message indicating insufficient credits, despite having a valid credit card linked to your account.
Solution:
The issue arises because you may have reached the safety limit for translations set by WPML. There are two thresholds: €100 and €4,000 in a single month. Once these limits are reached, you need to pay upfront to continue. The prepaid amount will be deducted from your total monthly invoice.
To resolve this, follow these steps:
1. Navigate to a page or post with a lot of untranslated content.
2. Click the "+" icon to add a translation.
3. In the Automatic Translation Editor (ATE), if you exceed the safety limit, a "Not enough credits" message will appear with a link to "Get more credits."
4. Click this link to make a payment and unlock further translations.
For more details, refer to the WPML’s terms and conditions.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket.
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