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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 2 replies, has 3 voices.

Last updated by yaoyangs 1 year, 10 months ago.

Assisted by: Dražen.

Author Posts
May 11, 2023 at 11:00 am #13629523

oliverR-34

I can't assign automatic translation credits on my sites. On account page, it says "There are no websites registered on your account", but I clearly have several registered sites.

May 11, 2023 at 11:12 am #13629701

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I have converted the chat to ticket since you where inactive for a while.

1) In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, find debug information box and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

2) Can you please share to which URL you wish to assign credits, how many and from where (WPML account, other website etc)

Thanks,
Drazen

May 16, 2023 at 8:05 am #13653009
yaoyangs

Don't you get free credits with the purchase of the $99 package?

New threads created by Dražen and linked to this one are listed below:

https://wpml.org/forums/topic/split-free-credits/

The topic ‘[Closed] Can't assign automatic translation credits on my sites’ is closed to new replies.