I would like to translate Portfolio page to Russian but there are 2 errors.
1. The filter bar that i am using is made from JetSmartFilters, i have enbled it to be availabe for translation but when i tried to send it from translation basket to translation, the send button just turned grey and nothing happened.
2. The posts (Portfolio) are shown using Elementor Loop Grid but when i go to the russian version of the page it shows posts that have been translated but with no picture and posts from the original language with broken pictures. It should only show Russian and with pictures.
Original and correct page - hidden link
Translated and broken page - hidden link
Thanks for contacting WPML forums support. I'll be glad to help you today.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.
Your next answer will be private, which means only you and I can access it.
❌ Please backup your database and website ❌
✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
1) Thanks for the access details. I checked the images' issue and found that the featured images were not copied correctly to the Russian posts, so I copied them.
Kindly check if the images work correctly. (hidden link)
2) The filter is not working because the Russian taxonomy is incorrectly registered. In order to check this, please go to the "Tehtud töö kategooriad" page and switch the language to Russian. (hidden link)
Please check how registered the taxonomy in the custom post type.
Best regards,
The topic ‘[Closed] Can't translate JetSmartFilter and elementor loop grid duplicates’ is closed to new replies.
