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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client's custom links in the primary menu were not updating even after attempting synchronization.
Solution:
1. We ensured that the translation of custom links was completed from the WPML >> String Translation page. For more details, see the documentation on Translating Menus.
2. We then navigated to the WPML >> WP Menu Sync page, selected the primary menu items, and pressed the 'Apply changes' button. After this, we pressed the 'Sync' button, which resolved the issue.

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This topic contains 1 reply, has 2 voices.

Last updated by Noman 2 weeks, 2 days ago.

Assisted by: Noman.

Author Posts
November 3, 2024 at 11:54 am #16357842

saeedG-2

My custom links in the primary menu doesn't update neither. and for that I did all that and synced the menu again.

November 3, 2024 at 12:17 pm #16357887

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. For translating the primary menu custom links, I went to WPML >> WP Menu Sync page, selected the Pirmary menu items and pressed the Apply changes button.

1. Made sure the translation of custom links are completed from WPML >> String Translation page:
hidden link

2. Then, went to WPML >> WP Menu Sync page and pressed the Sync button and it solved the issue as you can see in the attached screenshot.

Here is a doc for more details:
https://wpml.org/documentation/getting-started-guide/translating-menus/#easy-customizable-wp-menus-sync

Please let me know if this resolves the issue or if you need further assistance with this issue

Thank you

Arabic menu 1.jpg