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Supporter timezone: Asia/Kathmandu (GMT+05:45)

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Last updated by Shekhar Bhandari 5 days, 14 hours ago.

Assisted by: Shekhar Bhandari.

Author Posts
February 13, 2025 at 5:52 am

danniZ

Background of the issue:
I am trying to translate a Gravity Form that uses conditional logic. Based on user input on step 1 (checkboxes), relevant results are displayed on step 2 (profiles of Psychologists - each is a checkbox field). The issue can be seen at the following URL: hidden link

Symptoms:
Issue 1: Some translations are not saved despite marking all boxes as 'Translation is complete'. Issue 2: WPML is forcing me to translate all the individual "Rules", but I only want the psychologists' profile description fields to be translatable.

Questions:
Why aren't my translations being saved on gravity form? (after submitting, it reverts back to being marked as not yet completed)
How do I disable translation for the condition [rule] fields in Gravity Forms? And therefore, ensure that only the psychologists' checkbox fields are translatable?

February 13, 2025 at 6:56 am
February 13, 2025 at 7:00 am #16700088

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I have asked feedback from our compatibility team regarding this and will update you soon with there feedback.

Thanks

February 14, 2025 at 5:28 am #16704986

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Our 2nd tier checked the issue and suggested that it's important to translate the rules as sometimes the values are translated and this can broke the translations.

Being so, I suggest you to increase the max_input_vars to 15000 and see if it helps saving the post.

Look forward to your reply.

Thanks