This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to translate the 'eael_fg_control' field in the Filterable Gallery addon from Essential Addons using WPML. The XML code added for translation did not work, and the field was not listed under WPML > Settings > Custom fields translations.
Solution:
We confirmed that the XML provided by Essential Addons was complete and included all necessary fields, so no additional custom XML was required. The issue was unique to the client's site configuration. We suggested removing all custom XML code added by the client and verified that the fields were registered correctly in the plugin's XML configuration file. If the issue persisted, we recommended switching from the Classic Translation Editor (CTE) to the Advanced Translation Editor (ATE) for better handling of the content. Additionally, we provided a custom XML code to ensure all relevant fields were included and suggested a template refresh to update the fields in the translation editor.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our known issues page, verify the version of the permanent fix, and ensure you have installed the latest versions of themes and plugins. If further assistance is needed, we highly recommend opening a new support ticket here.
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Tagged: Compatibility, Elementor Custom Widgets
Related documentation:
This topic contains 0 replies, has 2 voices.
Last updated by Rafael Viana 4 days, 5 hours ago.
Assisted by: Ilyes.
Author | Posts |
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November 12, 2024 at 2:35 pm #16393285 | |
Rafael Viana |
Background of the issue: Symptoms: Questions: |
November 14, 2024 at 6:18 pm #16404620 | |
Ilyes Supporter
Languages: English (English ) French (Français ) Timezone: Pacific/Easter (GMT-05:00) |
Hello, After further checking into the code and XML file from Essential addons, it turns out that their XML is actually complete and does include all the fields that you are referring to, so no need to add any custom XML. With that said, I was able to translate that widget on the sandbox here : hidden link To access as an admin : hidden link It took a while to understand the behavior, and at first I suspected the new caching function from elementor under Elementor settings > Features : hidden link But that wasn't active on your site. What I could conclude from my debugging and what more information needed to solve this? : 1- This is an issue unique to your site, AKA related to the configuration itself Best, |
November 15, 2024 at 10:03 am #16407039 | |
Rafael Viana |
Hi, If I ativate ATE, will I lost any previous translate I made? |
November 15, 2024 at 12:11 pm #16408201 | |
Ilyes Supporter
Languages: English (English ) French (Français ) Timezone: Pacific/Easter (GMT-05:00) |
Unfortunately, you will lose the translation as CTE and ATE have different structure, In that case, no need to test this, I could test it for you locally and find how we can keep using CTE in this case, Please allow me to install all in one WP migration plugin. Best, |
November 15, 2024 at 3:07 pm #16409056 | |
Rafael Viana |
ok, I allow to copy our site to debug locally |
November 18, 2024 at 6:19 pm #16416305 | |
Ilyes Supporter
Languages: English (English ) French (Français ) Timezone: Pacific/Easter (GMT-05:00) |
Hi, Apparently your hosting is out of disk space, I get this error when exporting the site : Out of disk space. Unable to write content to file. File: /home/motorline/public_html/motorline.pt/wp-content/plugins/all-in-one-wp-migration/storage/bg4g96hlvtm6/motorline-pt-20241118-172239-bjibj259gf1h.wpress Could you please attempt the export yourself ? please exclude Media files to reduce the file size. Best, |
November 20, 2024 at 2:21 pm #16425126 | |
Rafael Viana |
Hi, Is it possible to export to local storage? |
November 20, 2024 at 4:47 pm #16425811 | |
Rafael Viana |
It's done. |
November 21, 2024 at 9:19 pm #16431100 | |
Ilyes Supporter
Languages: English (English ) French (Français ) Timezone: Pacific/Easter (GMT-05:00) |
Sorry for the back and forth, the temporary access expired and I can't access your site, I opened your next reply as private, please share another access |
November 26, 2024 at 8:42 am #16443319 | |
Rafael Viana |
Hi, Have you already check the link? |
November 26, 2024 at 8:33 pm #16446909 | |
Ilyes Supporter
Languages: English (English ) French (Français ) Timezone: Pacific/Easter (GMT-05:00) |
Hello, Sorry I didn't get back to you, I had to create another backup, the first one was corrupted, the new one was 22GB and your site allowed 1GB of data to be downloaded at a time, So I spend a couple of days to simply download the backup one gig at a time and I'm currently uploading it at 75%, and will get to debugging once completed. |
November 29, 2024 at 8:20 am #16458028 | |
Rafael Viana |
Hi, Have you got the opportunity to check it? |
December 3, 2024 at 1:30 am #16469119 | |
Nicolas V. Supporter
Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00) |
Hello, Just a quick update to let you know that we're still working on your ticket. Thanks for your patience, |
December 4, 2024 at 1:44 pm #16477048 | |
Ilyes Supporter
Languages: English (English ) French (Français ) Timezone: Pacific/Easter (GMT-05:00) |
Hello again, I apologize for the delay in response, I kept running into importation issues because of the size of the backup and finally, the issue cannot be replicated at all locally, What I would suggest is to import this on our cloudways server, I can take care of all of this for you, I just need one last access to set this up, Please create another access for us, Best, |
December 5, 2024 at 10:05 am #16480786 | |
Rafael Viana |
please, can you make the answear private to send you the login? |