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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to translate the 'eael_fg_control' field in the Filterable Gallery addon from Essential Addons using WPML. The XML code added for translation did not work, and the field was not listed under WPML > Settings > Custom fields translations.

Solution:
We confirmed that the XML provided by Essential Addons was complete and included all necessary fields, so no additional custom XML was required. The issue was unique to the client's site configuration. We suggested removing all custom XML code added by the client and verified that the fields were registered correctly in the plugin's XML configuration file. If the issue persisted, we recommended switching from the Classic Translation Editor (CTE) to the Advanced Translation Editor (ATE) for better handling of the content. Additionally, we provided a custom XML code to ensure all relevant fields were included and suggested a template refresh to update the fields in the translation editor.

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This topic contains 0 replies, has 2 voices.

Last updated by Rafael Viana 4 days, 5 hours ago.

Assisted by: Ilyes.

Author Posts
November 12, 2024 at 2:35 pm #16393285

Rafael Viana

Background of the issue:
I am trying to translate the field eael_fg_control on the Filterable Gallery addon from Essential Addons on my site hidden link. I have tried adding the following XML code but it didn't work: eael_fg_gallery_item_name eael_fg_gallery_item_video_link eael_fg_control .

Symptoms:
The XML code I added to translate the field eael_fg_control did not work.

Questions:
Why is the XML code not working for translating the field eael_fg_control?
Is there a specific way to configure WPML for translating fields in the Filterable Gallery addon?

November 14, 2024 at 6:18 pm #16404620

Ilyes
Supporter

Languages: English (English ) French (Français )

Timezone: Pacific/Easter (GMT-05:00)

Hello,

After further checking into the code and XML file from Essential addons, it turns out that their XML is actually complete and does include all the fields that you are referring to, so no need to add any custom XML.

With that said, I was able to translate that widget on the sandbox here : hidden link

To access as an admin : hidden link

It took a while to understand the behavior, and at first I suspected the new caching function from elementor under Elementor settings > Features : hidden link

But that wasn't active on your site.

What I could conclude from my debugging and what more information needed to solve this? :

1- This is an issue unique to your site, AKA related to the configuration itself
2- Is there a specific reason why you are using CTE (classic translation editor) instead of ATE (advanced translation editor) ?
3- You need to remove all XML code you added related to this widget, you can check and find that the label of the items are registered under wp-content\plugins\essential-addons-for-elementor-lite\wpml-config.xml
4- I asked about ATE as this editor works differently and could actually load the content without any changes needed.
5- If that did not help, I would need to get a copy of your site and debug it locally, let me know if I can install a migration plugin on your site.

Best,

November 15, 2024 at 10:03 am #16407039

Rafael Viana

Hi,

If I ativate ATE, will I lost any previous translate I made?
That is important.
I need to have sure that I won't lost anything

November 15, 2024 at 12:11 pm #16408201

Ilyes
Supporter

Languages: English (English ) French (Français )

Timezone: Pacific/Easter (GMT-05:00)

Unfortunately, you will lose the translation as CTE and ATE have different structure,

In that case, no need to test this, I could test it for you locally and find how we can keep using CTE in this case,

Please allow me to install all in one WP migration plugin.

Best,

November 15, 2024 at 3:07 pm #16409056

Rafael Viana

ok, I allow to copy our site to debug locally

November 18, 2024 at 6:19 pm #16416305

Ilyes
Supporter

Languages: English (English ) French (Français )

Timezone: Pacific/Easter (GMT-05:00)

Hi,

Apparently your hosting is out of disk space,

I get this error when exporting the site : Out of disk space. Unable to write content to file. File: /home/motorline/public_html/motorline.pt/wp-content/plugins/all-in-one-wp-migration/storage/bg4g96hlvtm6/motorline-pt-20241118-172239-bjibj259gf1h.wpress

Could you please attempt the export yourself ? please exclude Media files to reduce the file size.

Best,

November 20, 2024 at 2:21 pm #16425126

Rafael Viana

Hi,

Is it possible to export to local storage?
Or what are the minimal settings to be send?

November 20, 2024 at 4:47 pm #16425811

Rafael Viana

It's done.
You can go to the folder /wp-content/ai1wm-backups

November 21, 2024 at 9:19 pm #16431100

Ilyes
Supporter

Languages: English (English ) French (Français )

Timezone: Pacific/Easter (GMT-05:00)

Sorry for the back and forth, the temporary access expired and I can't access your site,

I opened your next reply as private, please share another access

November 26, 2024 at 8:42 am #16443319

Rafael Viana

Hi,

Have you already check the link?
I didn't get any answear

November 26, 2024 at 8:33 pm #16446909

Ilyes
Supporter

Languages: English (English ) French (Français )

Timezone: Pacific/Easter (GMT-05:00)

Hello,

Sorry I didn't get back to you, I had to create another backup, the first one was corrupted, the new one was 22GB and your site allowed 1GB of data to be downloaded at a time,

So I spend a couple of days to simply download the backup one gig at a time and I'm currently uploading it at 75%, and will get to debugging once completed.

November 29, 2024 at 8:20 am #16458028

Rafael Viana

Hi,

Have you got the opportunity to check it?

December 3, 2024 at 1:30 am #16469119

Nicolas V.
Supporter

Languages: English (English ) French (Français )

Timezone: America/Lima (GMT-05:00)

Hello,

Just a quick update to let you know that we're still working on your ticket.

Thanks for your patience,
Nico

December 4, 2024 at 1:44 pm #16477048

Ilyes
Supporter

Languages: English (English ) French (Français )

Timezone: Pacific/Easter (GMT-05:00)

Hello again,

I apologize for the delay in response,

I kept running into importation issues because of the size of the backup and finally, the issue cannot be replicated at all locally,

What I would suggest is to import this on our cloudways server, I can take care of all of this for you, I just need one last access to set this up,

Please create another access for us,

Best,

December 5, 2024 at 10:05 am #16480786

Rafael Viana

please, can you make the answear private to send you the login?