[Closed] If someone fills out the Spanish version of my gravity form. How do I send them to Spanish thank you...

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly.

Please check this similar forum ticket:
https://wpml.org/forums/topic/gravity-form-thank-you-page-with-conditional-logic-issues/

It seems that the solution described there could be helpful.

If that does not help, one of my colleagues will soon come to continue support.

Hi,

Thank you for contacting the support. I'm assigned this ticket and 'll try my best to help you fix the issue.

Apparently it should be straight-forward, like translating your form and the thank you page to other languages. However, can you please explain how and where you've defined this "thank you" page (i.e. in form's setting or theme options)?

Some screenshots or a screen recording showing the configuration and the problem 'll also be helpful.

Please also provide the debug information of your website for an overview of your setup. See https://wpml.org/faq/provide-debug-information-faster-support/ for more information.

I've enabled the debug information section for your next reply.

Additionally you can also take a look at https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/ and cross-check for a few initial fixes.

See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.

Regards.

Thank you for the updates.

Yes that's the correct way of translating Gravity forms and the related content. Have you tried it? I mean have you translated the form and that "Request a Quote thank you" page? If yes, and are these published?

If not, then please try translating these, make sure these are 100% completed and published.

I've tried checking on the frontend at hidden link and hidden link but after submitting the request a quote form it is redirecting to another domain hidden link (perhaps your live domain) along with a security blockade (see attached).

So perhaps you need to recheck your form in the staging site and see if it is correctly configured, translated and published, along with those confirmation page translations.

If you still not sure how to do it, I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.

Your next answer will be private, to share this information safely.

Also provide detailed steps to reproduce the issue and links to pages in the admin and on the frontend.

IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also.

See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.

P.S.: If you don't see the section for providing access information, do not write in the message box or the information may appear as public.