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This topic contains 7 replies, has 0 voices.

Last updated by Christopher Amirian 5 days, 12 hours ago.

Assisted by: Christopher Amirian.

Author Posts
August 10, 2025 at 2:29 pm

alaidA

Background of the issue:
I am trying to automatically translate WooCommerce variable products into Spanish using WPML on my site hidden link. After approving the translation, I encounter issues with the translated products.

Symptoms:
When entering the 4 active variable products in Spanish, when I try to review the product in Spanish, everything appears blocked, and I am directed to the Translation Dashboard, where nothing appears.

Questions:
Why is everything blocked when I try to review the product in Spanish?
Why does nothing appear in the Translation Dashboard when I try to edit the product in Spanish?

August 10, 2025 at 3:21 pm
August 11, 2025 at 3:17 pm #17310577

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Thank you for the test website. Please check the video below:

hidden link

- Go to your Dashboard > Products.
- Open the edit screen of the original product. You should see a pencil/circle/gear icon in the sidebar options under the "Languages" section.
- Make a small change, for example, add an extra blank space at the end of a sentence/paragraph.
- Save it.
- You should now see that a circular arrow appears beside the 2nd languages links, this means that an update is required.
- Edit the translation again and save it up to 100% translated.

Thanks.

August 11, 2025 at 7:00 pm #17311225

alaidA

Hi,

Excellent, but if you change the price value back to $0, it doesn't work. That's the original issue.

It seems the translated version doesn't accept the price value of $0, but it should be identical to the original English version. That is, the Spanish version should work with the value $0.

I can't set the product value to $1 because that value is false. Furthermore, the English version works correctly; it's the Spanish version that has the issue.

It's not resolved yet.

Thanks.

issue-price.png
August 11, 2025 at 10:47 pm #17311598

alaidA

Hi,

Since the translated version doesn't accept the $0 price value and I can't add a different value, I found a solution.

Since only two decimal places are displayed, i.e., $0.00, if I add $0.001 to the price, the product works and doesn't display a value higher than $0.00, which works for me and doesn't affect the price.

However, this doesn't resolve the issue with the translated versions not accepting the $0 value in a product's price; it should work the same as the original English version.

Although the ticket is not resolved, I think it's important to note it so the developers can review this issue with the price of a translated product with a $0 value.

Thanks.

August 12, 2025 at 6:13 am #17311914

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Thank you. Yes, for some reason, the test website login information is removed by the system.

If the ticket is set as resolved first, this happens. I wonder if you can still provide us the login to the test website so we can check why the workaround does not work there?

You can set the next reply as private and provide the login for the test website.

Thanks.

August 12, 2025 at 11:02 pm
August 13, 2025 at 3:13 pm #17318338

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Thank you. I installed Woocommerce Multilingual 5.5.2-b.1 which is the Beta version of the upcoming release and the issue is fixed.

So I suggest that you wait for an official release for 5.5.2 and update it on the live website after making a backup and it should work ok.

Thanks.

August 14, 2025 at 7:38 pm #17322096

alaidA

Hi,

Excellent, I'll wait for the next update, hopefully soon.

Thanks.

August 17, 2025 at 10:49 am #17325361

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Sure thanks!