This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was trying to synchronize the menu for pages that were moved, aiming to have the same menu in Swedish and German as in English. However, the menu sync did not work, resulting in pages being missing or not under the correct parent page.
Solution:
We checked the client's website and both the original and translated URLs appeared to be working correctly. We advised the client that the menu sync feature tends to work best with simple navigation structures. For menus with many child items or custom configurations, we recommend translating them manually to ensure accuracy and prevent future issues. Additionally, we provided a link to our documentation on translating menus for further guidance: https://wpml.org/documentation/getting-started-guide/translating-menus/
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
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