Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate layouts for single product pages using WPML with the Woodmart theme and Elementor. After translation, instead of the pencil icon which indicates editability, a gear icon appears, suggesting issues with the translation process.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Go to the layouts page in your dashboard.
2. Edit the problematic layout in the default language.
3. Add 'V2' to the layout's title and update it.
4. Remove the 'V2' and update it again.
5. Click on the gear icon to update its translation.
6. Ensure the translation is 100% complete.
7. Click on the 'Complete Translation' button.
Additionally, please share your Debug information with us to help diagnose the issue further. You can find a detailed explanation on how to provide this information here.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 0 voices.

Last updated by Osama Mersal 1 week ago.

Assisted by: Osama Mersal.

Author Posts
December 18, 2024 at 11:45 am #16525534

christosK-16

Background of the issue:
I am trying to translate layouts for single product pages on my site hidden link, which is built with the Woodmart theme and Elementor. I have used WPML to translate the layouts, and the WPML translator indicates that the translation is completed.

Symptoms:
When I return to the page with all the layouts, the layout does not seem to be translated. Instead of the pencil icon, a gear icon appears next to the layout.

Questions:
Why does the gear icon appear instead of the pencil icon after translation?
How can I ensure that my layouts are properly translated using WPML?

December 18, 2024 at 2:22 pm #16526356

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please try the following steps:

1- Go to the layouts page in the dashboard
2- Edit the problematic layout in the default language
3- Add V2 to the layout's title and update it
4- Remove the V2 and update it
5- Click on the gear icon to update its translation
6- Make sure the translation is 100% complete
7- Click on the complete translation button

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me much information about how your site is configured.

Best regards,
Osama