Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 8 replies, has 0 voices.

Last updated by martinM-117 23 minutes ago.

Assisted by: Kor.

Author Posts
February 4, 2025 at 10:09 pm #16668575

martinM-117

Background of the issue:
I am trying to use ATE for translating like every day for half a year.

Symptoms:
The new ATE update with a floating menu on the right with buttons is broken. Every time I save one segment of translated text, the next one's buttons and keyboard shortcuts stop working, and I need to refresh the page with ATE to work again for only one segment.

Questions:
How can I revert to the version of ATE from yesterday?
Is there a fix patch available for the new ATE update?

February 5, 2025 at 9:57 am #16669969

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. Could you please share your Advanced Translation Editor URL here so that I can check?

You can switch to the older version using the top right "gear icon" option in the Advanced Translation Editor. Could you give this a try?

February 5, 2025 at 6:29 pm #16672659

martinM-117

hidden link

Hello,
Yeah I tried to switch to older version, but it not goes back 1 step but all the way to old ATE translator, which Im not happy with, as it always dont show links to translate.
I would love to just go back 1 step for previous ATE version

February 5, 2025 at 7:01 pm #16672730

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Could you refresh the Advanced Translation Editor. Our ATE devs released some hot fixes a couple of hours ago and could you recheck and see if it works fine now? I've tested it and everything looks good here for me as shown in the attached screenshot.

Screenshot_272.jpg
February 5, 2025 at 8:30 pm #16672928

martinM-117

Nope sill the same. Every 2, or 3 segment saves it freeze up and dont work anymore. Only refresh the page help and then translate again last segment. It started to do this yesterday. I do have automatic updates permited only for WMPL and no other plugin was updated meantime...As I translate every day, it was really boomer that "coincidentally" with release of new ATE, it starts to be buggy

February 5, 2025 at 8:33 pm #16672932

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Could you share a screen recording of the issue? You can use this free tool hidden link .

February 7, 2025 at 9:39 pm #16681319

martinM-117

hidden link

I tried different laptop today to exclude that problem is with my PC, but nope on second device, problem is the same.

You can see on video, that save button stops work, doesn't save the paragraph, keyboard shortcut doesn't work either. And no other new segment cant be saved either.

February 10, 2025 at 6:48 am #16685026

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've rechecked your translation using this link hidden link and it looks like you've completed it. Is this resolved on your end?

February 10, 2025 at 9:41 pm #16689607

martinM-117

Not at all, but I needed the job done, so I refreshed ATE every 2nd and sometimes 3rd saved paragraph when the UI froze