[Resolved] Newsletter and WPML - All lists ar shown despite the language

Thank you for the access.

I checked for the strings in ST but couldn't find. So I then checked in Admin Texts Translation (hidden link) and was able to find all the strings you mentioned (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/).

I searched for these one by one in admin strings and found that they needed to be included in String Translation (see attached).

So I've added all these to the string translation.

Now you can go to String Translation, search for the string and correct the language for the ones needing it (see attached). For example, if a string is in Swedish but you see its default language is English, while you want to translate into English. Then correct the language first (to Swedish as shown in screenshot) and then translate accordingly.

The ones already in English, can be simply translated to other languages.

Thank you for the details.

I am able to observe the issue. Generally by following the guide it should work fine. However, I am suspecting another issue which may be causing this.

To investigate this further, please consider followings:

1) I've installed a fresh WP site at this sandbox: hidden link

Here I've installed and configured WPML plugins as per your site. I've also uploaded your newsletter plugin which isn't active yet. Please activate and configure it. Then create a page with that newsletter page, translate it. Also create a list as per the guide and see if you can reproduce the issue.

You can install any needed plugin also. I've installed a plugin in your site which offers to download a plugin or theme in a zip file (see Download link under each plugin name on Plugins page), which you can upload to sandbox from Plugins -> Add New -> Upload.

2) If it works fine on the sandbox site, then please create a staging/dev site based on your live site and reproduce the issue by using minimal setup (i.e. with a default theme and deactivating un-necessary plugins). So I can then investigate further without compromising your live site.

In the later case, I'll also need to download the staging site using Duplicator plugin. So it is advised to remove any sensitive and un-necessary data for safety and privacy reasons.

I've enabled your next reply as private again, in case you want to provide staging site access info.

Thank you for the updates.

I am checking this and 'll get back to you accordingly.

Thank you for your patience and cooperation.

Our team investigated the issue and found that:

It is true that you can set the lists per language with WPML. However, the option to subscribe or not doesn't seem to be part of it.

However, there are 2 workarounds for this, please consider following.

1) There are some other ways to control what you want to display on the page as per plugin's documentation: hidden link. For example:

- Go to Newsletters > Subscriptions > Form > Lists.
- Uncheck the lists options.
- Add a shortcode like the following in your Newsletter page:

[newsletter_form button_label="Go!"]
[newsletter_field name="email" label="Your best email"]
[newsletter_field name="first_name" label="Your name"]
[newsletter_field name="list" number="1"]
[newsletter_field name="list" number="2"]
[/newsletter_form]

- Register "newsletter_form" and "newsletter_field" shortcodes in WPML -> Settings -> Custom XML Configuration (https://wpml.org/documentation/support/language-configuration-files/#page-builder-content) with their corresponding attributes. So then these are available for translation.
- Translate the Newsletter page and the number attribute accordingly.

2) Alternatively you can use this workaround instead of #1:

- Take a backup of the newsletter plugin before proceeding!!
- Open /wp-content/plugins/newsletter/subscription/subscription.php file for editing.
- Look for line 1328.
- Replace following code:

                    foreach ($list_ids as $list_id) {
                        $list = $this->get_list($list_id);
                        $idx++;
                        $buffer .= '<div class="tnp-field tnp-field-checkbox tnp-field-list"><label for="nl' . $idx . '">';
                        $buffer .= '<input type="checkbox" id="nl' . $idx . '" name="nl[]" value="' . esc_attr($list->id) . '"';
                        if (in_array($list_id, $checked_ids)) {
                            $buffer .= ' checked';
                        }
                        $buffer .= '> ' . esc_html($list->name) . '</label>';
                        $buffer .= "</div>\n";
                    }

- With this code:

                    $is_wpml_configured = apply_filters('wpml_setting', false, 'setup_complete');
                    $wpml_current_lang  = apply_filters('wpml_current_language', NULL);
                    foreach ($list_ids as $list_id) {
                        $list = $this->get_list($list_id);
                        if (!$is_wpml_configured || in_array($wpml_current_lang, $list->languages, true)) {
                            $idx++;
                            $buffer .= '<div class="tnp-field tnp-field-checkbox tnp-field-list"><label for="nl' . $idx . '">';
                            $buffer .= '<input type="checkbox" id="nl' . $idx . '" name="nl[]" value="' . esc_attr($list->id) . '"';
                            if (in_array($list_id, $checked_ids)) {
                                $buffer .= ' checked';
                            }
                            $buffer .= '> ' . esc_html($list->name) . '</label>';
                            $buffer .= "</div>\n";
                        }
                    }

- Save the file.

In this workaround, you can simply set your lists based on "Enforced by language" column.

Please try what suits you better and let me know.