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Supporter timezone: Asia/Jerusalem (GMT+02:00)

This topic contains 15 replies, has 0 voices.

Last updated by iliasK-9 14 hours, 5 minutes ago.

Assisted by: Itamar.

Author Posts
February 12, 2026 at 10:02 am

iliasK-9

When translating to German and Greek, the Templates are not defined on the translated page and get a different Header, Footer and Header Navigation, Footer Navigation.

A page that has been translated in both languages ​​is this one to see the problem

hidden link
hidden link
hidden link (the url is also broken on this one)

February 12, 2026 at 8:15 pm #17818856

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I'm sorry, but so far, I haven't able to figure out how your site is structured or fix the header and footer translations. To investigate the issue further, I created a copy of your site and downloaded it to my computer. I'll continue investigating this issue and keep you updated.

Please note that my weekends are Friday to Saturday. If you need further assistance, I'll be available to continue checking this issue and helping you next week.

I appreciate your patience.
Itamar.

February 13, 2026 at 6:47 am #17819359

iliasK-9

Thank you, I look forward to hearing from you.

February 16, 2026 at 8:46 am #17824697

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I've escalated this ticket to our second-tier supporters.
I'll update you here once I have news from them.

I appreciate your patience.
Itamar.

February 16, 2026 at 9:03 am #17824806

iliasK-9

Thank you

February 18, 2026 at 11:02 am #17831894

iliasK-9

Any update ?

February 18, 2026 at 2:35 pm #17832900

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

Yes, there are a few DataBase adjustments you need to make for this to work. Here are the steps you need to take:

1. Take a backup of your site in case something goes wrong.
2. Use PHPMyAdmin, or whatever UI you are using to handle the DB of your site.
3. In the wp_posts table, proceed with the following:
A. For the header template search for:

SELECT * FROM `wp_posts` WHERE `post_name` LIKE '%header%'

Then, for ID 4590, change the post_name from 'header-2' to 'header'. Save the change.
B. For the footer template search for:

SELECT * FROM `wp_posts` WHERE `post_name` LIKE '%footer%'

Then, for ID 4594, change the post_name from 'footer-2' to 'footer'. Save the change.
C. For the Contact page template search for:

SELECT * FROM `wp_posts` WHERE `post_title` LIKE '%No Title (Foul Width)%'

Then, for ID 3312, change the post_name from 'wp-custom-template-villa-2' to 'wp-custom-template-villa'. Save the change.

With the copy of your site on my local server, the above solved the problem.
If you don't know how to proceed with the above, I can help further.
For this, please allow me to install the WP PHPMyAdmin plugin: https://wordpress.org/plugins/wp-phpmyadmin-extension/. And allow me to make the changes.

**** Important! Please make a full site backup (files and DB) before you proceed with those steps****

Regards,
Itamar.

February 18, 2026 at 4:29 pm #17833333

iliasK-9

yes pls install the WP PHPMyAdmin to fixit,
i have a backup you are ready to

thank you

February 18, 2026 at 4:45 pm #17833393

iliasK-9

What happens with the template in contact also happens to other pages that use the same template, which are many, and what will happen in the future if we want to make a new page with this template?

February 18, 2026 at 4:58 pm #17833404

iliasK-9

If it is convenient to delete the translated Header, Footer, Navigation, Footer Navigation, and Templates, you can do so and I will translate them again, as long as the same problem does not occur again in the translation, thanks

February 18, 2026 at 6:39 pm #17833729

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

Before doing anything else, I can see that you fixed the header.
Please see the attached screenshot.
I'll now check the footer issue and other templates.

You wrote: "If it is convenient to delete the translated Header, Footer, Navigation, Footer Navigation, and Templates, you can do so and I will translate them again, as long as the same problem does not occur again in the translation."

I already tried that, but it didn't work. The problem seems to be in the DB. It is unclear to me why this problem occurs. It might have occurred due to a site migration failure.

I'll keep you updated.

Regards,
Itamar.

February 18, 2026 at 7:38 pm #17833808

iliasK-9

Hello,

Some worked some didn't

I created a new page and it has the same problem, also I no longer have a header in German, what should I do to fix the problem, I understand it is done in custom templates.

Regards,
George.

February 18, 2026 at 7:39 pm #17833809

iliasK-9

Header only in Greek, how to generate again in german?

Screenshot 2026-02-18 at 9.37.53 PM.png
February 18, 2026 at 7:46 pm #17833825

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi, George.

I need to esclate this issue to our second-tier supporters.
Please allow me to take a copy of your site. To do this, I must install a plugin such as Duplicator or All-in-One Migration. Please let me know if you agree.

Regards,
Itamar.

February 18, 2026 at 7:49 pm #17833841

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I'm sorry for missing the fact that, at the beginning of this thread, you already allowed me to take a copy of your site. SoI'll proceed with that and will esclate it to our second-tier supporter.

Regards,
Itamar.