Product bundle translated product not showing price

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This topic contains 14 replies, has 2 voices.

Last updated by jackyK-2 4 years, 7 months ago.

Assisted by: Paola Mendiburu.

Author	Posts
June 29, 2020 at 9:23 am
jackyK-2	When I use product bundle the price is not showing in the translated product. hidden link
June 29, 2020 at 10:45 am
June 29, 2020 at 10:50 am #6475485
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00)	Hello, Maybe there is a compatibility issue with the problem here is with Third party elementor blocks and WPML. Could you install WooCommerce Product Bundle plugin in the following test to see if we can recreate the problem here for our compatibility team to investigate further? Also could you try to recreate the page where you find the problem. Access to the test site: URL: hidden link user: demo pass: thP5N2aV Leave me a brief notification once the site is ready. It would also be useful if you could try to recreate the problem by creating a bundle product. Kind regards, Paola
June 29, 2020 at 11:44 am #6476023
jackyK-2	Hello, I'm back 1. i uploaded the plugin 2. i imported my products 3. there is an issue with quantities... looks like a bug?? 4. i translated one product to test hidden link 5. it has the same problem... when switching languages it shows not options like on my site ... 6. language switcher is at the bottom 7. i had to install woocommerce and activate wpml plugins... done 🙂 hope to hear good news soon 🙂
June 29, 2020 at 12:44 pm #6476477
jackyK-2	could you please let us know, when we can activate divi again... we have a lot of work 🙂 thanks for the understanding
June 29, 2020 at 6:56 pm #6479757
jackyK-2	Hello I just noticed that hidden link is working fine in three languages but hidden link does not I'm trying to find the difference ... but can't see it... they are both bundles...
June 30, 2020 at 9:20 am #6483679
jackyK-2	Hello, we thought we found the problem, but no... if you look here hidden link you'll see we can see only one price on the first product? but everyhting is translated ? what did we not do? is it a bug? we need to launch the site asap... thanks for the help all the best ps: how can i start a chat with you ?
June 30, 2020 at 11:24 am #6485459
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00)	Hi, I am preparing all the content to send it to the compatibility teams. Could you tell me the steps to reproduce the problem please? I create a product but I can´t see the price even in the original product. Kind regards, Paola
June 30, 2020 at 12:09 pm #6485781
jackyK-2	Hello Paola, you deleted all the products i uploaded? i just uploaded them again...so you can test it exactly like our products... but the language switcher is off on the demo site? also, i don't know what to do to have same config...as on our site... you still have access to our site? everthing works, this morning i thought it was because some products within bundels were not translated... but after we translated everyhting ...the problem remained... let me know how else i can help. the problem is ONLY with bundels... some are showing some not as mentioned here : I just noticed that hidden link is working fine in three languages but hidden link does not I'm trying to find the difference ... but can't see it... they are both bundles... simple products work fine i have a meeting starting now, and will be back in an hour. thanks Paola!
June 30, 2020 at 3:12 pm #6487979
jackyK-2	Hello again, would this help to find a solution ? we asked the plugin dev: Hello there, Thanks for getting in touch! I can see from the Status Report you provided with your ticket that you are using WPML to add support for multiple languages in your site. Is this correct? If so, then please note that as mentioned in this FAQ: https://docs.woocommerce.com/document/bundles/bundles-faq/#section-14, Product Bundles does not support WPML directly. We know that in the past WPML developers have added an integration with Product Bundles -- taking a look at their compatibility site, it seems that the last Product Bundles version they tested was 4.13.3: hidden link. The best way to proceed with this is to bring this issue to the attention of WPML developers -- it is highly possible that the integration they have added needs updating. On a side note, although WPML is great for offering a WordPress site in multiple languages we have seen many issues with the way it works in WooCommerce stores. WooCommerce core recommends using WooCommerce Multilingual Press for adding more languages in your WooCommerce store. MultilingualPress relies on WordPress Multisite, which is the most future-proof and performant approach to offering a website in multiple languages. Since we are not the developers of this extension, we are not fully aware of the limitations it might impose on WooCommerce core functionality. For example, there is a chance that cart contents do not persist between the different languages or stock is not automatically synced. That’s why we would recommend contacting the WooCommerce Pre-Sales team first if you decide to proceed this extension! Looking forward to hearing back from you! Cheers, Maria Support Engineer
July 1, 2020 at 7:24 am #6491767
jackyK-2	Hello, any news? we lost a week already with this problem... we really need to advance... thanks for the feedback... could we chat somehow ?
July 1, 2020 at 9:18 am #6493011
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00)	Hi, I have seen the problem. The problem is that the bundled products are not copied in the translation. If you go to the translated product you click on edit product and if you go to the Bundled Products tab you will see that there is no product added that´s the reason also why is not showing the price. For the moment you can add it manually. The issue is now escalated to the compatibility team for a detailed investigation. This might take some time I will let you know once I have an update. Thank you for your patience! I hope to have good news soon! Kind regards, Paola
July 1, 2020 at 9:43 am #6493181
jackyK-2	Hello Paola, thnaks for your answer.. OK !!!! thanks so much !!!! We can continue ! cheers
July 1, 2020 at 9:48 am #6493245
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00)	I will keep you update. Thanks to you! Paola
July 2, 2020 at 2:13 pm #6505445
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00)	Hi, I hope you are well. The thing is that the translation with the advanced translator editor is not working. Instead if you use the Classic Translator editor it is working fine. As a workaround you can use the Classic Translator editor for translate the products. Kind regards, Paola