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[Closed] Product image Not Working

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Last updated by Kor 2 months, 3 weeks ago.

Assisted by: Kor.

Author Posts
February 20, 2025 at 9:45 am #16728524

davidF-129

Background of the issue:
I am trying to display a product image on my website. The English version of the product image shows fine, but the image does not appear in the other language version. Here are the links to the product pages: English - hidden link, Other language - hidden link.

Symptoms:
The product image is not showing in the other language version of the product page.

Questions:
Why is the product image not showing in the other language version?
How can I fix the issue with the product image not displaying?
February 21, 2025 at 11:19 am #16733278

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

Please check the settings on your primary language product page. Ensure that the following options are enabled:
- Duplicate uploaded media from original
- Duplicate featured image from original
You can locate the settings on the product editor sidebar > Language > Media attachments

After enabling these settings, make minor changes to the product and retranslate it. This should help in copying any images over to the translated language product. Let me know how it goes.

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