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Tagged: Exception
This topic contains 4 replies, has 2 voices.
Last updated by Osama Mersal 1 year, 1 month ago.
Assisted by: Osama Mersal.
Author | Posts |
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November 21, 2023 at 1:18 pm #14887105 | |
dainiusV-2 |
Tell us what you are trying to do? What is the link to your site? I have attached screenshots. Attributes is translated, widgets is set to show on all languages. |
November 22, 2023 at 9:28 am #14894613 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. Please add a new widget for the translated language and check if it will appear correctly. Also, please make sure that the categories/attributes are translated and that each translated category has at least one translated product. Best regards, |
November 22, 2023 at 10:25 am #14895609 | |
dainiusV-2 |
Hello, I have tried to add widget - sidebar not appears. Categories and attributes is traslated. Products have translations for example: |
November 22, 2023 at 10:27 am #14895641 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
November 22, 2023 at 11:20 am #14896815 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for the access details. I activated the Astra parent theme and created new filters, which appeared correctly. (hidden link) Please let me know if you use custom code in your child theme. Best regards, |
November 22, 2023 at 1:40 pm #14898349 | |
dainiusV-2 |
I figured out that needed to update all Lithuanian language products. That's all. |