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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 9 months ago.

Assisted by: Long Nguyen.

Author Posts
February 16, 2023 at 2:23 am #13044833

jaronR-2

Hi, we are having trouble with all CPTs. Right now in no way the custom fields are recognized by your plugin. Please check the countries CPT. All fields are translated but the translated pages are not viewing the correct posts as well as the language switcher is not working. Please advise asap..

hidden link

Please see this short video for more in depth explanation.

February 16, 2023 at 2:31 am #13044935

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi there,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

It could be a caching issue on your site, I can view any post/page in the second language as well. Please check this screen record hidden link
You can try to clear all caches (plugin, browser ...) and re-check this issue on your end.

Look forward to your reply.
Thanks

February 16, 2023 at 4:22 pm #13050907

jaronR-2

Hi, its not working AT ALL. translated post types arent working. We hired a dev to fix something that should work out of the box we spent 100s of dollars on auto translations as well and your product isnt working.

Can we schedule a zoom meeting to go over? This is ridicoulus

February 17, 2023 at 2:18 am #13053663

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

Sorry, we can support tickets on this forum. You can request a live chat with a supporter to get faster replies https://wpml.org/forums/forum/english-support/

Regarding the issue of the translation post types, as you can see on my screen record, I see it works as well on my end. I've also created a new screen record on my end today and see everything works correctly. Please check this link
hidden link

So can you please try to clear all caches and check this issue again? Or access your site on another computer to see how it works?

Let me know if I am missing something when creating the screen record.

Look forward to your reply.
Thanks

The topic ‘[Closed] Split: After adding custom fields to a CPT, the changes aren't autotranslated’ is closed to new replies.