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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to see the translated menu in the backend, although it was visible on the frontend of the site.
Solution:
We explained that if the pages or taxonomies included in the menu are translated, the menu should automatically display these items in their translated form on the frontend. The reason the menu was not visible in the backend was that the menu itself had not been directly translated. To resolve this, we advised the client to translate the default menu into Spanish. Once translated, the Spanish version of the menu would become visible and editable in the backend. We provided a guide to assist with translating the menu:

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This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 3 months ago.

Assisted by: Prosenjit Barman.

Author Posts
February 19, 2024 at 3:58 am #15315851

darraghL

Hi there

After all of this the menu is not enabled when I go to edit it however it is still on the site.

February 19, 2024 at 4:38 am #15315873

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
I hope you're doing well.

I understand the issue you're having. Please note that if the pages or taxonomies included in the menu are translated, the menu in the translated language should automatically show these pages or taxonomies in their translated form, even if you don't translate the menu.

In your case, the Pages added to the Menu have been translated into Spanish, which explains why the menu appears on the Frontend in the Spanish version of the site. However, because the menu itself hasn't been directly translated, it's not visible in the Backend.

To modify the Spanish menu or add new items to it, you should translate the default menu into Spanish. Once translated, the Spanish version of the menu will become visible and editable in the backend. Please check the guide below to understand how you can translate the menu.

- https://wpml.org/documentation/getting-started-guide/translating-menus/

I hope it will help. Please feel free to let me know if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit