Synchronization of jobs in Advanced Editor failed

This thread is resolved. Here is a description of the problem and solution.

Problem:
The Advanced Editor jobs synchronization has failed
Solution:
https://wpml.org/forums/topic/the-advanced-editor-jobs-synchronization-has-failed-4/#post-12430543

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Tagged: Exception

This topic contains 4 replies, has 3 voices.

Last updated by nicolasF-39 1 year, 10 months ago.

Assisted by: Long Nguyen.

Author	Posts
February 16, 2023 at 7:33 am #13045821
nicolasF-39	the sites I am currently translating, when I am finished with one and click finalize there is an error with synchronizing so it appears on the translation site as not finished
February 16, 2023 at 10:20 am #13047377
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	I have transformed the chat into a regular email ticket for further debugging, here is the current ticket link: https://wpml.org/forums/topic/synchronization-of-jobs-in-advanced-editor-failed/ We will get back to you with an update soon.
February 16, 2023 at 2:59 pm #13050123
nicolasF-39	Hi Noman, I did not hear anything back from you guys since then. Any news?
February 17, 2023 at 4:41 am #13054391
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi there, Thank you for contacting WPML support, I'd be happy to help you with this issue. There is a similar issue in the support forum ticket which you can try the workaround and see if it helps. Please find the ticket here https://wpml.org/forums/topic/the-advanced-editor-jobs-synchronization-has-failed-4/ If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ Look forward to your reply. Thank