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This topic contains 9 replies, has 2 voices.

Last updated by natalijaV-2 1 year, 11 months ago.

Assisted by: Bobby.

Author Posts
January 23, 2023 at 7:53 am

natalijaV-2

Hello
The first page in Russian was messed up while translating the site. For some reason, the entire translation disappeared in Russian, moved and can be found at another address.
The English translation is fine. The first page displays fine. The first page is broken only in Russian.
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hidden link is found hidden link

January 23, 2023 at 9:10 am
January 23, 2023 at 9:29 am #12870693

natalijaV-2

Hi
I really appreciate your help. And I am waiting for advice and solutions.

January 23, 2023 at 10:27 am #12871295

natalijaV-2

I found this link - but the system won't let me change it...

Screenshot 2023-01-23 at 12-24-41 Redaguoti puslapį “TELESANTE” ‹ Telesante — WordPress.png
January 24, 2023 at 6:54 am #12877531

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

do you remember possibly translating an admin string in String Translation that could affect the URL?

When I deactivate WPML String Translation it seems to work as expected.

January 24, 2023 at 7:00 am #12877541

natalijaV-2

Hi,
Thanks for the letter.
I do not remember. I did translations through STRINGS a lot and everywhere, now I can't say exactly anymore.

January 24, 2023 at 11:02 am #12880397

natalijaV-2

Please delete my website that was transferred to you from the previous ticket.
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January 24, 2023 at 11:04 am #12880491

natalijaV-2

Urgent case, after yesterday's help, the website was hacked. The facebook account was also destroyed. Was your help really safe?

January 24, 2023 at 1:35 pm #12882355

natalijaV-2

I want a refund. Horror.

January 24, 2023 at 6:18 pm #12884395

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hello,

I am sorry to hear that, from our side, the access to the site was provided in a private field and it is not accessible by anyone other than yourself and our support.

regarding the cloudways staging environment, I can see my colleague has deleted it.