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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to display translated product categories in the shop above the products, but the translated product categories are not showing.
Solution:
To ensure that the translated product categories display correctly with their featured images, we recommend you follow these steps:
1. Navigate to WPML -> Settings -> Term meta translation.
2. Set 'thumbnail_id' to copy.
3. Save the changes.
4. Update the translations for your categories.

If this solution does not resolve your issue or seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket with us for further assistance. You can do so at our support forum.

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This topic contains 2 replies, has 1 voice.

Last updated by Carlos Rojas 1 week, 2 days ago.

Assisted by: Carlos Rojas.

Author Posts
July 2, 2025 at 9:10 am #17191741

michalR-25

Background of the issue:
I am trying to display translated product categories in the shop above the products. The issue can be seen on this page: hidden link - this is transaltion
hidden link - this is original

Symptoms:
Translated product categories are not showing in the shop above the products.

Questions:
Why are the translated product categories not displaying in the shop?
How can I fix the issue of missing translated categories?

July 2, 2025 at 9:11 am #17191770

michalR-25

still not working

July 2, 2025 at 10:24 am #17192158

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

I visited hidden link and I can see the product categories -see attached image- without their featured image.

To copy the category featured image to their translations, you must follow these steps:
- Go to WPML -> Settings -> Term meta translation -> Set 'thumbnail_id' to copy -> Save the changes
- Update the categories translations

Regards,
Carlos

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