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This topic contains 4 replies, has 2 voices.
Last updated by Harald 1 year, 6 months ago.
Assisted by: Kor.
Author | Posts |
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June 10, 2023 at 1:04 pm #13803413 | |
Harald |
Tell us what you are trying to do? I try to translate the confirmation e-mail. I've already translated all the parts under WPML/Translations following the documentation, but the e-mails always stay in German. Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site? 1. contact form: hidden link 2. contact form: hidden link |
June 12, 2023 at 9:50 am #13808335 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Hi there, Thanks for contacting WPML support. Could you please try searching for the "confirmation email" strings using the String Translation as explained here https://wpml.org/documentation/getting-started-guide/string-translation/ and see if you're getting any results? While checking your debug information, I noticed that your “WP Memory Limit” PHP limit is below the required 128MB or recommended 256MB as described at: https://wpml.org/home/minimum-requirements/ . Could you please contact your hosting provider and ask them to increase this PHP value for you? |
June 12, 2023 at 8:38 pm #13812559 | |
Harald |
Hi, I've translated all the content with string translation, it still shows in German. Now I am on the live site: hidden link hidden link Ty |
June 13, 2023 at 4:55 pm #13819573 | |
Kor Supporter
Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00) |
Thanks for your reply. I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/plugin for these backup needs. Your following answer will be private, which means only you and I have access to it. ✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical. |