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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where your translations are stuck in progress for an extended period, often more than an hour, and you encounter errors in the ATE Error Logs indicating that the uploaded XLIFF file is not properly formed with missing or wrong data specifically in the target field.
Solution:
First, confirm whether you are sending jobs to automatic translation or using the translate everything feature. Try editing a page and updating it, then send it for automatic translation again to see if the issue persists. If the problem continues, navigate to WPML->Troubleshooting -> ATE Error Logs and check the top five errors. If these steps do not resolve the issue, it might be necessary to provide temporary access (wp-admin and FTP) to your site for further investigation, ensuring that you have taken a full backup of your database and website beforehand. We recommend using the Duplicator plugin for this purpose.

Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

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This topic contains 3 replies, has 2 voices.

Last updated by Bobby 6 months, 1 week ago.

Assisted by: Bobby.

Author Posts
May 14, 2024 at 5:29 pm #15626636

jean-maximilienV-2

Since last week, our translations have been stuck in progress for a long time (often more than an hour).

The memory limit is already at 1024M. Using WPML 4.6.10 / String translation 2.3.11.

Is there a known issue with ATE?

When looking in ATE Error logs, I see lots of:

XLIFF Server Communication The uploaded xliff file does not seem to be properly formed.<br>Missing or wrong data: target

May 14, 2024 at 6:28 pm #15626793

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

- Are you sending jobs to automatic translation or are you using the translate everything feature?

- Go to pages -> edit a page and update then send for automatic translation again, does it work now?

If it still gets stuck, please go to WPML->Troubleshooting -> ATE Error Logs and share with me the top 5 errors you see there.

May 14, 2024 at 7:41 pm #15626897

jean-maximilienV-2

Hi,

I'm sending jobs to automatic translation from within the post.

I've attached a screenshot of a Fatal Error I have.

And the Errors in the Error Logs are all the same:

2024/05/14 7:32:23 PM XLIFF Server Communication The uploaded xliff file does not seem to be properly formed.<br>Missing or wrong data: target 2102 6690128 {"downloadUrl":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/005\/316\/417\/original\/translated_6708357_Avis_sur_l_h_tel_Renaissance_Downtown_Hotel__Dubai20201228-31074-m3ab14.xliff20201228-31035-13vappm.xliff?Expires=1716319940&Signature=GDjnlpJv5gnN8mDnUitSpG59heprjBIKCX~iHxxvWa6Ky1JaLP8W7pRzQzEWdckDOmKI14knlOpzyWY4SirT3Bf4QeLywGxP~GKfX1ZhLDPUzy3brEx~4aWVhnRSMEbfVbObjgDUVU0jR5WoinfraVIEHw-UqlpRJ3epjjVZTbUup8I-UakcqCyqW-uyI5NNjAyx65nSfUoBGZDjw50rWK92r7v-FDi1bLtSxSpjV0WY0ZumNsy1W4P7HGuvyI6eInIH6R5lnK5vnFMSZSxXTcS2mWFkV2PyjDVEeo6~pzJL2T1o2z~GvPJi9F3XoKlLFHl1QRpdOqGtFlIKe8lH1Q__&Key-Pair-Id=K1C11UVRQNXLRQ"}

b8b06866-c65b-42f6-b558-43fe5f356707.png
May 16, 2024 at 12:53 am #15632526

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby