This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Exception
This topic contains 7 replies, has 0 voices.
Last updated by damirG-2 7 hours, 31 minutes ago.
Assisted by: Mihai Apetrei.
Author | Posts |
---|---|
January 17, 2025 at 1:28 pm #16606291 | |
damirG-2 |
Background of the issue: Symptoms: Questions: |
January 17, 2025 at 3:21 pm #16607040 | |
Mihai Apetrei Supporter
Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00) |
Hi there. That is definitely a pretty old version. There are no specific issues regarding updating from this particular version. You will need first to create a full website backup and then update the WPML plugins to the latest version. Please take a look at the recommendations inside this ticket: - https://wpml.org/forums/topic/update-from-old-version
PS: Please don't forget about the backup first; that's critical when you use an older version like the one installed on your site. Kind regards, |
January 17, 2025 at 3:26 pm #16607081 | |
damirG-2 |
Thanks for your reply. About this point: "I recommend that you update to each new major version (3.9, 4.0, 4.1, 4.2 and 4.3)." I have already upgrade to latest WP version, but if I upgrade from 4.2.1 to 4.6.15 by upgrading first to 4.3, 4.4, 4.5 and then 4.6, I wonder if WP will break since I am running on a new version. Thanks |
January 17, 2025 at 3:35 pm #16607165 | |
damirG-2 |
One more question. I suppose that I need to manually download older versions (4.3, 4.4 and 4.5) and then install by uploading the plugin? While the last 4.6 I can via WP Admin. I suppose I can also disable plugin and then upgrade for avoid issue with new WP version. |
January 17, 2025 at 4:55 pm #16607604 | |
Mihai Apetrei Supporter
Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00) |
Hi there. I am not sure if WP will break; I don't think it should but please do create a full website backup first so that you can have a safety net no matter what happens. And yes, you would have to manually download the major versions, then install and activate them, then disable them, one by one. I hope that you will find this information helpful. |
January 20, 2025 at 4:34 am #16611636 | |
damirG-2 |
Hi, Any idea what could be? Thanks |
January 20, 2025 at 10:24 pm #16615706 | |
Mihai Apetrei Supporter
Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00) |
Hi there, and welcome back. I'm happy to hear that you were able to make good progress on this. I recommend that you enable the WordPress debug feature and recreate the issue. This will help you determine if you're receiving a specific error message instead of the general "fatal error" message. By doing this, you can check for any PHP errors that might be occurring. Here’s how to enable debugging: 1. Edit the `wp-config.php` file in your WordPress directory. define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', false ); define( 'WP_DEBUG_DISPLAY', true ); Once you’ve made these changes, please reproduce the issue again. After that, check if you see any additional information. You might get a more detailed error message. Then, if you have more information, you can try to see if you can find any existing tickets with that exact error together with a resolution from our colleagues, and if you can't find any, please open a new ticket for this specific issue so that we can properly focus on one issue per ticket. Per our Support Policy, we can handle only one issue per ticket. Continuing with one issue per ticket helps supporters focus on one issue at once and enables other users to find solutions to their questions faster. Thank you very much for your understanding and cooperation. |
January 21, 2025 at 6:21 am #16616401 | |
damirG-2 |
Thank You! I forgot that part, it's has been years that I don't code with WordPress )) The issues was duo to my typo in the code, it seems that with PHP 7 it worked but not with PHP 8. Now everything seems to works fine. |
January 21, 2025 at 6:22 am #16616402 | |
damirG-2 |
Solved. |