WPML Plugin

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 9 replies, has 1 voice.

Last updated by Kor 2 days, 8 hours ago.

Assisted by: Kor.

Author	Posts
April 22, 2025 at 8:15 pm #16957250
saraS-30	Background of the issue: I am trying to translate blog posts on my site hidden link using the WPML plugin. I am also facing an issue with translating the newsletter sign-up inside the blog posts. Symptoms: Whenever I try to translate the blog posts, I am facing a marker issue. Additionally, the newsletter sign-up is not translated. Questions: How can I resolve the marker issue when translating blog posts? Why is the newsletter sign-up not being translated?
April 22, 2025 at 8:16 pm #16957266
saraS-30	please watch the video hidden link
April 24, 2025 at 12:53 am #16962289
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for contacting us. I can see the issue with the translation marker. I will check on it when I have access to your Website. Also, I would need access to check on the translation issue for your newsletter sign-up form. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
April 28, 2025 at 1:43 am #16972957
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've checked and it looks like the newsletter plugin that you're using is not compatible with WPML as explained here https://wpml.org/plugin/mailpoet-3-new/ . Please use the recommended method to translate the newsletter form.
May 3, 2025 at 11:04 am #16991752
saraS-30	hello there. can u suggest me what is the compatible plugin for newsletter? also how can i change the arabic font and size when translation? or how to choose an arabic font
May 4, 2025 at 5:07 pm #16993612
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. You can try this recommended plugin https://wpml.org/plugin/newsletter/ . As for your Arabic font issue, can you tell me a little bit more about it? If it requires troubleshooting, I must split the ticket for this new issue.
May 6, 2025 at 1:04 pm #17001832
saraS-30	hello there, i mean how can i change the arabic font of the translation?
May 6, 2025 at 3:19 pm #17002575
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. If you wish to stick with "MailPoet 3 (new)" plugin for your newsletter. You need to create separate forms for each language, as mentioned here. https://wpml.org/plugin/mailpoet-3-new/
May 6, 2025 at 4:46 pm #17002914
saraS-30	i mean the arabic font in general for the whole site
May 6, 2025 at 4:52 pm #17002937
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Sorry, I'm not sure about Arabic fonts, so I'm not sure what you mean there. As for font styling requests, I'd suggest contacting your theme author as they should be able to assist you further with this.
May 7, 2025 at 2:36 pm #17007188
saraS-30	i have a question is the WPML plugin compatibel with all wordpress themes? like this one SaasLauncher by CozyThemes
May 7, 2025 at 2:45 pm #17007210
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for your response. This theme is not listed among our officially compatible themes. However, I noticed that the theme author offers a 30-day money-back guarantee: hidden link. I recommend reaching out to the theme author to confirm compatibility. If everything checks out, you can go ahead with the purchase, install the theme, and proceed with WPML integration.
May 8, 2025 at 11:07 am #17011110
saraS-30	i already have the theme in my new site, as i know i can use WPML for another one right? so can i go ahead an try if it works with the theme with the help of WPML team? maybe there is something you can do from your end
May 8, 2025 at 3:38 pm #17012866
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Yes, we can assist you with issues related to WPML. But if you're referring to the font styling requests, you need to reach out to your theme author as they should be able to assist you further with this.