[Closed] wpml refreshing translation status

Hi there,

Thanks for contacting WPML support.

Please try making minor edits to the primary language page and re-translate it again. Doing this should refresh the "Advanced Translation Editor".

Also, I checked your debug information, I noticed that your MySQL version is below the plugin minimum requirements as described at: https://wpml.org/home/minimum-requirements/ . Kindly contact your hosting provider and ask them to update the MySQL version to 5.6+ for you.

Please let me know how it goes.

Thanks!

Kor

Hi there

Thanks for your reply.

Sorry about that, I would need to check whats going there and could you share temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed

IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/plugin for these backup needs.

Your following answer will be private, which means only you and I have access to it.

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical.

Thanks!

Kor