This thread is resolved. Here is a description of the problem and solution.
Problem: You are trying to translate the Doca listing on your main English website, but it is not translating and instead shows a 'page not found' error. The translated pages for Spanish and Portuguese are resulting in 404 errors and the content remains in English instead of being translated. Solution: The translated listings of the Doca listing have been drafted but not published. We recommend you to publish these drafts. You can do this by accessing the following links:
After publishing, please check if the issue persists.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket.
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Background of the issue:
I am trying to translate the Doca listing on the main English website, but it is not translating and instead shows a 'page not found' error. The original URL is hidden link. The Spanish and Portuguese URLs that result in 404 errors are hidden link and hidden link. On the Portuguese website, the Doca listing isn't translating and remains in English. The URLs are hidden link and hidden link. I expected to see working URLs and these pages translated from English.
Symptoms:
404 errors and pages not being translated from English.
Questions:
Why are the translated pages showing a 404 error?
How can I ensure the Doca listing is translated correctly on the Spanish and Portuguese sites?
Thanks for contacting WPML forums support. I'll be glad to help you today.
First of all, sorry for the late reply; it was due to a higher workload.
Please make sure that the translated posts are published, not drafts.
If they are correctly published, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
