Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to see some links in the Advanced Translation Editor while trying to translate the homepage. Additionally, the language flag is not displayed on some pages, and there are concerns about design changes post-translation.
Solution:
We enabled translation for the homepage and suggested using the search form in the Advanced Translation Editor to type "HTTP" to list all links for translation. For the design issues on the translated page, we created a separate support ticket to address this specifically. If you're experiencing similar issues, we recommend trying the following steps:
1. Ensure that the translation for the homepage is enabled.
2. In the Advanced Translation Editor, use the search form and type "HTTP" to find and translate missing links.
3. Check the separate support ticket for solutions related to design changes after translation.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at https://wpml.org/forums/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 10 replies, has 0 voices.

Last updated by fikretT 1 day, 4 hours ago.

Assisted by: Kor.

Author Posts
July 1, 2025 at 2:42 pm #17189080

fikretT

Background of the issue:
I'm trying to translate the homepage of my site hidden link using WPML.

Symptoms:
Some links aren't showing up in the Advanced Translation Editor, preventing me from adding the native page link for that language.

Questions:

July 2, 2025 at 12:46 am #17190401

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for reaching out.

Please refer to this article https://wpml.org/faq/how-to-translate-links/ and see if it helps. If the issue persists, please provide temporary access (WP Admin and FTP) to a test site where the issue can be replicated. This will help me investigate more effectively and determine if any configuration adjustments are needed.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

July 2, 2025 at 10:06 am #17192104

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've enabled translation on your homepage here hidden link as shown in the attached screenshot.

In the Advanced Translation Editor, use the search form and type "HTTP". This will list out all links as shown in the attached screenshot for translation.

Screenshot_93.png
Screenshot_94.png
July 2, 2025 at 5:39 pm #17194439
fikretT

Hello,

This is a bit strange. Do I need to do this every time? I also noticed that the design looks different when the translation is complete. Some background colors are not editable. Am I doing something wrong?

Thank you,

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/design-looks-different-when-the-translation-is-complete/

Ekran Resmi 2025-07-02 20.37.20.png
July 3, 2025 at 10:05 am #17196443

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Yes, you need to do this manually for custom links. As for the "design issue on your translated page", I've split the ticket here https://wpml.org/forums/topic/design-looks-different-when-the-translation-is-complete/ so that we could follow up. As for this ticket, you can mark it as resolved.

July 5, 2025 at 4:10 pm #17204125

fikretT

Hello Kor,

I changed a link in the original language on the homepage. But I still can't see this link in the translation editor. What exactly did you do to see all the links? Or what should I do?

Teşekkürler,

July 7, 2025 at 1:16 am #17205821

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. As mentioned previously, you need to use the search form and type "HTTP". I've highlighted it using the screenshot. Could you retry?

Screenshot_124.png
July 7, 2025 at 6:31 am #17206199

fikretT

Hello Kor,

I tried several times but the result is the same. I still can't see some links for this page. Here is a record.

hidden link

You said "I've enabled translation on your homepage" before and you said that this should be done for all pages that contain special links. What exactly is this process? Maybe it's related to this.

Thank you,

July 7, 2025 at 9:32 am #17207490

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've checked and the links are all translated for me as shown in this screen recording. hidden link . Please take note of the links at the bottom when I hover over the buttons.

July 7, 2025 at 6:32 pm #17210911

fikretT

Hello Kor,

Unfortunately this is not true. Although all links appear to be translated, one of them points to an incorrect page and when I try to edit the translation, I cannot see many of the links. There are 7 buttons and links on this page. However, you will notice that in the screenshot I sent you, only 3 links are shown, excluding the images. It does not even appear in the http search. However, whatever you did in my first support ticket, I could see much more.

Links (in original language)

1-hidden link
2-hidden link (not shown)
3-hidden link (not shown)
4-hidden link
5-hidden link
6-hidden link (not shown)
7-hidden link (not shown)

Thank you

July 8, 2025 at 1:19 am #17211497

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've added the custom XML configuration here hidden link and the links are displaying correctly now. Could you check?

Screenshot_144.png
July 10, 2025 at 6:24 am #17221883

fikretT

Hello Kor,

Yes, this custom xml solved the problem for buttons on the Homepage (probably applies to all Elementor buttons with links sitewide) and now all the translation fields are coming in the correct order as before and I don't have to do an "http" lookup.