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This topic contains 1 reply, has 2 voices.

Last updated by Kor 1 year, 9 months ago.

Assisted by: Kor.

Author Posts
August 14, 2023 at 8:03 pm #14199785

julieL-7

Hello,

We're experiencing an unusual problem on one of our sites and we believe it has something to do with with CPTs or the taxonomy

So the problem is that I created a taxonomy for my products which is translated in english
and at first it seems to be able to do everything just fine when I open a single product and i press the english tab it switches language as it should

The problem comes up when I want to open the taxonomy archive page... so the pages that work are only the one i saved WordPress in. What I mean by that is that if I am modifying a template in english and make a save wordpress will make the archives for the english language work only and if I try to open the french one it will say it doesnt exist. The reverse also happens that when I modify and save something from the WordPress menu and the WPML language is set to french it will break the english archive pages (the french archive pages will start to work juste fine)

So the pages are dependent on which language my last save from WordPress is set to. (Talking about the WPML language flags in the menu)

French archives pages (The original language)
hidden link
hidden link

English language (Translated language)
hidden link
hidden link

August 16, 2023 at 8:16 am #14207067

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hello,

Thank you for reaching out to WPML support.

Upon review, I've identified the issue on the following page: hidden link . However, the other three pages appear to be loading correctly.

I'm still seeking clarity regarding the situation. Would you kindly consider creating a brief screen recording using the no-cost tool available at hidden link ? This will greatly assist me in comprehending the matter you're describing.