I am unable to show the image column in the table in my English language. The primary language from this site is French. All my products have featured image to them so I don't understand why they are not showing up.
I already contacted Barn2 support and they told me to contact WPML support instead.
Thanks for contacting WPML forums support. I'll be glad to help you today.
First of all, sorry for the late reply due to a higher workload. Could you please login to this sandbox site and upload the Barn2 plugin? (hidden link)
After that, please create a test product and translate it to replicate the issue. If the issue is replicable, please let me know how to reproduce it.
I did try on your sandbox site and it does work. I tried to replicate the setup on my site (theme and plugins) but the problem was still there. When I edit the columns, the french version updates but the english doesn't. ex : I take out the price column in my settings, in the french version the column is removed but in the english one the column is still there.
Thanks for your reply. Please check if the issue persists in a minimal environment by following these steps.
1- Deactivate all the plugins except the active ones on the sandbox site. Please make sure you use the same versions.
2- Switch to a WordPress default theme like Twenty Twenty-one.
If the issue is gone, activate them one by one to see which one is causing an interaction issue.
❌ Please backup your database before performing the above test ❌
If the issue appeared in the minimal environment, Please let me know the steps to reproduce the issue on your site.
Also, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.
Your next answer will be private, which means only you and I can access it.
✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Thanks for the access details. I've checked the issue and found a string in String Translation that was partially translated, which caused the issue. (hidden link)
Would you please translate this string and check if the issue is fixed?
I hope this helps you. If you need further info, please let me know.
