Different prices when translating woocommerce

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This topic contains 3 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 7 months ago.

Assisted by: Mohamed Sayed.

Author	Posts
September 5, 2023 at 5:50 am #14339901
isakH-3	I am trying to: We have translated or page that has woocommerce on it. For our finnish store the price is converted to euro using your plugin. The customer see the right value and it is the right value in the checkout. However when we visit the order in the admin order page it is not converted and translated correctly. A product which cost 167 euro for customer shows up for us as 1.884 euro (which could be the swedish original price in sek) I have been in contact with your support 2 times and have increase php limits and also did some troubleshooting with clearing cache and other translation resets without no sucess.
September 6, 2023 at 11:29 am #14351813
Mohamed Sayed	Hi there, Thanks for contacting WPML support. 1. Do you see this issue with all Finnish products or specific ones? 2. Please check if the issue persists in a minimal environment by following these steps: - Deactivate all the plugins that are not related to WPML (Keep only WooCommerce) - Switch for a moment to a WordPress default theme like Twenty Twenty-one. - If the issue is gone, activate one by one to see with which one there is an interaction issue. ❌ Please backup your database and website before performing the above test ❌ Let me know please how that goes. Kind regards, Mohamed
September 12, 2023 at 7:13 am #14380571
isakH-3	Hello! I will try the steps and get back to you if my issue is resolved or not. 🙂
September 12, 2023 at 4:25 pm #14385399
Mohamed Sayed	Take your time, we will be waiting for your feedback.

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