Background of the issue:
I am trying to make Elementor forms work in translated languages with the latest update of 'WPML Multilingual CMS 4.7.3' and 'WPML String Translation 3.3.2'. The issue can be seen on this page: hidden link. I expected to submit Elementor forms in translated languages without receiving an error message. To get the forms working again, I reinstalled the previous versions of the plugins. There is also reCAPTCHA V3 installed on the form.
Symptoms:
I got an error message indicating that the form was not submitted in the various translations.
Questions:
Why are Elementor forms not working in translated languages after the update?
How can I resolve the error message when submitting forms in translated languages?
Welcome to the WPML support forum. I will do my best to help you resolve the issue. Sorry for the late response; it was because of the holidays.
Which version of the WPML plugins are you currently using now? Because it is working as expected here. Please check the following screencast:
hidden link
Please upgrade to the latest version of WPML (4.7.4 series) after a full site backup {mandatory} and clear all types of caches. Then check whether the issue exists or not.
You may have to visit Plugins>>Add New>>Commercial tab and click on the *Check for updates* button to get the WPML automatic upgrade links of the latest version. This step will help us refresh the installer caches.
Thank you for your quick response. As stated in my request, it currently works because I downgraded the version (WPML Multilingual CMS from 4.7.4 to 4.7.3 and WPML String Translation 3.3.3 to 3.3.2). The screenshots sent where the problem appeared after upgrading to version 4.7.4 and 3.3.3.
Thank you for the updates. This may be a compatibility issue. So, can you please consider a staging site (clone copy of the live) on the same server environment? It will help us to troubleshoot the bug without affecting the live site. Please let us know your feedback.
