<b>Background of the issue: </b>
I created 'Products Archive' pages for every category on my site using Elementor Loop Grid. The translation was working for all categories until this weekend. No updates were done during the weekend. For the category 'GR: Καλοκαιρινές Προσφορές, EN: Summer Sale, DE: Sommerangebot', I am getting results for GR and EN but for DE the loop grid is empty. I updated everything today except WordPress (installed version: 6.5.5) to the latest version (newest version: 6.6), but the error is still here. The page is this one: hidden link. I have disabled all my cache plugins and cleared the cache as well.
<b>Symptoms: </b>
For the category 'Sommerangebot', the Elementor Loop Grid is empty for the DE translation.
<b>Questions: </b>
Why is the Elementor Loop Grid not displaying results for the DE translation of the 'Sommerangebot' category?
Are there any specific WPML settings that need to be checked for this issue?
Thanks for contacting WPML forums support. I'll be glad to help you today.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
1- Edit the template in the default language
2- Add "V2" to the title and update the template
3- Delete the "V2" and update the template
4- Click on the "Spinning Arrows" icon
5- Complete the translation and save it
6- Check the translated template on the front end
